APPLE KATE DECENILLA
TECHNICAL RECRUITER
Email:-
SUMMARY
Experienced recruitment professional with a background in telehealth coordination and customer service. Skilled in managing the
full hiring lifecycle across Asia and Europe, from sourcing to onboarding, while ensuring a smooth and positive candidate
experience. Strong communicator with a people-first approach, shaped by supporting patients and resolving customer inquiries in
fast-paced, remote environments. Proven ability to build relationships, handle sensitive information with care, and adapt quickly
to diverse roles and industries. Brings a unique blend of empathy, efficiency, and attention to detail to every stage of the
recruitment process.
WORK EXPERIENCE
Recruiter
October 2024 - Present
Staizen
Managed the full recruitment lifecycle from job requisition to candidate onboarding of candidates
from Asia and Europe
Partnered with hiring managers to define role requirements and create job descriptions.
Sourced candidates through various channels including LinkedIn, job boards, and employee referrals.
Screened resumes and conducted initial interviews to assess candidate fit.
Provided a smooth candidate experience through timely communication and feedback.
Extended job offers and negotiated terms in alignment with company policies.
Ensured compliance with recruitment processes and documentation standards.
Maintained accurate candidate records using Jira
Tools Used: Jira, Confluence, LinkedIn Recruiter, Microsoft 365, ChatGPT, Jobstreet
Medical Assistant
July 2023 - June 2024
Done.
Scheduled and managed patient appointments through electronic health systems.
Handled patient inquiries via phone, email, and chat, ensuring timely and professional communication.
Updated and maintained accurate patient records in EHR systems.
Assisted with prescription refills and coordinated with pharmacies as needed.
Ensured compliance with HIPAA and other healthcare data privacy regulations.
Collaborated remotely with physicians, and administrative staff to streamline operations.
Tools: Athenahealth, Slack, Zoho
Customer Service Representative (Seasonal)
April 2023 - July 2023
WebBeds
Handled inbound and outbound calls to respond to customer inquiries and provide accurate
information.
Prepared detailed written reports to support departmental and company-wide processes.
Achieved a 99% reservation confirmation rate by maintaining accuracy and attention to detail.
Proactively coordinated with hotels and stakeholders to ensure all necessary arrangements were
completed prior to guest arrivals.
Tools: Microsoft Excel, Microsoft Teams, Outlook, Freshdesk, Hotelbeds
EDUCATIONAL BACKGROUND
Bachelor of Science in Psychology
Far Eastern University
CORE COMPETENCIES
Tools: Jira, Confluence, LinkedIn Recruiter, Microsoft 365, ChatGPT, Jobstreet, Athenahealth, Slack,
Zoho, Microsoft Excel, Microsoft Teams, Outlook, Freshdesk, Hotelbeds.
Languages: English and Tagalog
Volunteer Work: Former full-time missionary at The Church of Jesus Christ of Latter-day Saints
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