Apple Gay V. Taylan
Professional Summary:
Experienced in providing real estate services, such as cold calling, appointment setting, administrative
task and telemarketing. Adept at handling Leads or Homeowners objections and being adaptable to a given
situation. Always in the service of providing exceeding results and customer expectations.
Work History:
Teleperformance formerly known as Aegis People Support
Job Description: Verification Specialist for employment & Education (US Client)
Address: Meralco Compound, Rockwell Building Ortigas Avenue, Pasig City
Task: Responsible in outbound and inbound calls and completing verification background for US
applicants. Generate and research information using google. Documenting provided documents such as
W2, Payslip and school records.
24/7 Customer Philippines Inc.
Job Description: Customer Service Representative and Order Processor for Kohls Online Shopping
Account
Address: iSquare Building, 15th Floor Brgy. San Antonio Ortigas, Pasig City
Task: Managing de-escalation calls, taking orders, and providing mainly inbound customer service
inquiry.
Acquire BPO
Job Description : Senior Officer – Commercial Media Coordinator for Seven Network Australia (Keying)
Address: Levels 33, 34, 35, 36 and 37 Robinsons Cyberscape Beta Topaz & Ruby Roads, Ortigas Centre,
Pasig City 1600
Task: Keying and analyzing material TV instructions to a system. Subject-matter expert in the campaign.
Responsible in handling 3 employees and checking their outputs to avoid company profit loss.
Telezone CC
Job Decription: Real Estate Cold Caller& Telemarketer
Task: Handling cold calling for wholesale investor and putting records to a podio CRM. Dialer used is
Zencall.
Max Properties LLC
Job Description: Virtual Assistant & Lead Manager
Address: 2158 W 45th Street, Suite 127, Highland, IN 46322
Task: Cold calling using Mojo Dialer and ReSimply as a CRM. Generating leads and setting appointments
to interested seller.
Educational Background:
Tertiary: Mariano Marcos State University College of Teacher Education
Bachelor of Science in Elementary Education (major in PSed)
(Undergraduate)
Core Qualifications:
• Hardworking
• Extremely reliable
• Independent worker who does not need supervision
• Able to multi-task on a regular basis
• Well Organized
• Self Motivated
• Dedicated to Work
• Able to learn new products or procedures/process quickly
I hereby declare that the above information is true and correct to the best of my knowledge and beliefs.