Apple Dungca Diy

APPLE DUNGCA DIY Zone 9, Sta. Lucia, City of San Fernando, (P) Mobile No:--skype: apple.diy0226 OBJECTIVE To be part of a well established company and to expand my knowledge in my Field of specialization. WORKING EXPERIENCE Xdesigns (Australian Account) Executive Virtual Assistant (Homebase) February 2016- up to present Green Planet Movers (UPWORK Account) Appointment Setter September 2015 – December 2015 Iqor Philippines Call Center Agent / Collection Specialist December 2013 – April 2015 Collections Account (Synchrony Bank US) Lead Hustler Company Call Center Agent November 2012 – November 2013 Appoinment Setter (Medical Insurance US Health Advisors) Turner and Turner Consulting Call Center Agent (PERU) August 2011 – November 2012 Survey Account – Lead Generation (Homebased) FilmmasterEvents Dubai Studio City, Dubai, UAE Secretary cum Office Administrator November 2007 – April 2009 Job Description: Manage the customer database in the office Maintain petty cash accounting book Handle day to day filing and typing correspondence Manage travel bookings, Hotel Reservation and guest relation Retains custody of all legal documents, agreement or contracts Coordinates with the other departments for requisition of official receipts, invoices and other pertinent documents Received calls and delivered messages Accessed and circulated emails Denan Sports Services Dubai, UAE Secretary cum Office Administrator November 2006 – February 2007 Job Description: Handles customer’s complaint’s, inquiries and after sales transactions through phone and walk-in Conduct monthly customer satisfaction surveys to gauge the service satisfaction of subscriber Types all correspondence and memos as directed Prepares purchase orders for office supplies, meeting expenses and staff activities as directed Coordinates with the other departments for requisition of official receipts, invoices and other pertinent documents EDUCATIONAL ATTAINMENT SCHOOL YEAR University of the Assumption (ECONOMICS) City of San Fernando, Philippines 2002 SKILLS      Technically proficient in application of MS-Office such as Word, Excel, PowerPoint Access Advance Internet Skills and Office Management Excellent in Communication Skills and Creative Writing such as Poetry Resourceful and Thinks Creatively and Positively Speaks Very Fluent English PERSONAL BACKGROUND Date of Birth: Place of Birth: Sex: Civil Status: Nationality: Religion: May 26, 1983 Pampanga, Philippines Female Single Filipino Iglesia Ni Cristo I hereby certify that the foregoing statements are true and correct to the best of my knowledge and belief. APPLE DUNGCA DIY