Aphril Joy Laborte

I have two years of meaningful experience as a customer service representative in the BPO industry. I have gone through email support and responded to dispute resolution processes.

• Flexible in any task assigned with the initiative to act accordingly.

• Easily adapts to different kinds of environments.

• Detail-oriented and maintains a routine-like work habit.

• Do not hesitate to ask questions and I am willing to learn.

Tools/Applications:

• Microsoft Office

• Google Docs, Google Spreadsheets

• Konnektive, Shopify, Odoo

• Zendesk, Gorgias

• WorldPay, PayPal, Stripe, Sezzle, Amazon Pay, Shop Pay, Braintree

• Rakuten, ShipStation Lansil, G-Global, Shipwire Logistics