Anzal Muhumed Elmi

If you're looking for an interpreter who understands that a medical conversation involves more than just words, let me introduce you to Anzal. For over a year, I've been the calm and compassionate voice on the phone for patients and doctors in some of the most challenging settings, like refugee camp clinics. My work isn't just about finding the right words in English, Somali or Swahili; it's about building a bridge of trust. I listen for the fear hidden behind a question and help a doctor's complex instructions land with clarity and care. In these high-stakes moments, I become more than an interpreter; I am a patient advocate and a cultural guide, ensuring that everyone feels heard and respected.

I remember the weight of this responsibility from my very first calls. I quickly learned that my role was to be a steady presence, whether I was helping a nervous mother understand her child's diagnosis or carefully explaining a treatment plan. These experiences have taught me the true meaning of patient-centered care. It’s about patience, empathy, and an unwavering commitment to confidentiality. I’ve fortified this on-the-ground experience with formal training, including a 40-hour interpretation course and specialized classes in medical terminology, because I believe that accuracy is a form of respect.

What drives me is a simple belief: no one should miss out on critical care because of a language barrier. I am deeply committed to using my skills to serve, to clarify, and to connect. I am not just fluent in languages; I am fluent in the human experience that unfolds in a doctor's office. I bring my whole heart to this work, and I am looking for the next team where I can make a meaningful difference, one conversation at a time.