Anyaora Justina

AJ Anyaora Justina ABUJA-- Dedicated and service-oriented customer service personnel with over 8 years progressive experience in coordinating services within the hospitality industry. Demonstrated knowledge and experience in the development and execution of exceptional customer satisfaction and client retention. Excellent communicator and listener with keen organizational skills which allow for effective delivery of outstanding service. Possess efficient and effective work ethic with highly improved leadership, relationship management, time management, and team working skills. Work Experience Guest Relations Officer 07/2020 to Present CHELSEA HOTEL ABUJA ABUJA • Provided administrative support by coordinating and organizing daily tasks for various departments. • Assisted in managing schedules, appointments, and meetings, ensuring seamless operations. • Utilized excellent communication skills to interact with clients and address their needs efficiently. • Maintained organized records, files, and documentation for improved workflow. • Collaborated with team members to enhance overall administrative processes. Front Desk Officer Present Chelsea Hotel, Abuja ABUJA Communication,Time management,Bookkeeping,Email management,organizationalSkill, Writing and typing, work with CRM,I handling administrative tasks and project management for clients, Adaptability Skills Proficient in Microsoft Office Suite, Flexibility Interpersonal & Communication Skills, Customer Relationship Management CRM. Excellent and articulate verbal and written Analytical Skills. communicator. Customer Orientation " Adaptability and Works under Pressure. Team Work Spirit. 1 y - e a r Education University of Nigeria, Nsukka Bachelor’s Political Science Nsukka 2013 to Present Digital witch Associate IT Support ABUJA 07/2024 to 09/2024