Anyamene Ebube
Personal Information
Date of birth: 25/11/1999
Nationality: Nigerian
Address: uruezi, ozubulu 435112, Nigeria
Phone number:-
Email address:-
Profile
As a customer service representative with a passion for public service, my objective is to use my skills and
experience to make a positive impact on my community. I am committed to working collaboratively with others to
address complex issues and find innovative solutions. With a strong track record of successful project
management, effective communication, and a dedication to excellence, I am confident that I can make a meaningful
contribution to any team.
Work Experience
08/2022 – 2023
Ogun state, Nigeria
Customer service representative
Nigeria Custom Service
Coordinated with local officials and community groups to develop and implement
policies aimed at improving public safety and reducing crime rates in the area.
Streamlined administrative processes and procedures, resulting in more efficient
use of resources and increased productivity.
Conducted research and analysis to inform decision-making and provide support for
the development of new programs and initiatives.
Collaborated with stakeholders to identify and address emerging issues and
concerns, ensuring that the needs of the community were met and concerns were
addressed in a timely and effective manner.
Provided exceptional customer service by promptly addressing inquiries, resolving
issues, and exceeding customer expectations.
Managed a high volume of customer interactions daily, utilizing strong
communication skills to effectively listen, understand, and respond to customer
needs.
Collaborated with cross-functional teams to ensure seamless order processing and
delivery, resulting in improved customer satisfaction rates.
Implemented customer-focused strategies, including personalized follow-ups and
proactive outreach, resulting in increased customer retention and loyalty.
07/2022 – present
Ogun state, Nigeria
Software and web developer
Nigeria custom Service
Developed and implemented innovative software solutions using programming
languages such as HTML, CSS and JavaScript resulting in increased efficiency and
productivity by 25%.
Collaborated with cross-functional teams to gather user requirements and design
intuitive user interfaces, resulting in improved user experience and a 15% increase in
customer satisfaction.
Managed full-stack web development projects, including front-end and back-end
development, database design, and deployment, resulting in the successful launch
of multiple websites with an average loading time of 2 seconds.
Work Experience
Conducted rigorous testing and debugging processes to ensure software stability,
identifying and resolving over 200 bugs, leading to a 20% reduction in system
crashes and improved reliability.
Skills
– CUSTOMER SERVICE REPRESENTATIVE
Effective Communication
Professional
Problem-solving
Professional
– FRONTEND SOF TWARE DEVELOPER
problem- solving
Professional
team player
Professional
Education
01/2018 – present
enugu, Nigeria
computer science | BSC
08/2009 – 05/2015
WAEC
Enugu state university technology
Ojumo community secondary school
