Anwar Mwamose

ANWAR MWAMOSE Regional Sales Manager # - | - _- + Nairobi SUMMARY SKILLS A high performing and enthusiastic Regional Sales Manager, with over 13 years of extensive experience in creating innovative regional business strategies that drive the set business KPIS and ensures delivery on profitability and growth Soft Skills Sales acumen Training EXPERIENCE HEAD OF SERVICE DELIVERY INSURANCE ION Kenya Ltd C 02/2022 - Ongoing + Nairobi Ion Kenya is a company that operates in the Pharmaceuticals industry Driving strategy to maximize revenues from the Insurance market by ensuring that all current Insurance providers are driving the uptake of MYDAWA services from their corporate clients and individual members Planning and leading all corporate customer and member onboarding to the MYDAWA platform following the agreed onboarding process to include, but not limited to, PR messaging, use of email and social media, virtual sessions, Town Hall meetings and 1-1 sessions Responsible for developing revenue plans, expense control plans, meeting agreed targets, and promoting the company's presence throughout selected Health insurers in the country Building and maintaining mutually beneficial partnerships/cooperation with insurance industry professional organizations and key opinion leaders. This leverages the Company's products and brand positively in line with the company strategy Managing the service delivery administration function through preparing of operational performance reports, streamlining processes and systems. Advising senior management on how to maximize business relationships to create a customer friendly environment - Analytical Presentation skills Excellent communication Emotional Intelligence interpersonal skills Integrity Mentorship Results oriented Technical Skills Balance Score Card Ms Suites EDUCATION - Bachelor of Arts Communication – Public Relations and Marketing - Daystar University REGIONAL SALES MANAGER - COAST REGION AAR Insurance C 01/2020 - 12/2021 + Mombasa AAR Insurance is a fully-fledged insurance company that offers general insurance. Managed a team of 7 operations staff and 50 sales agents within the 3 offices Mombasa, Diani, and Malindi Participated in the annual strategic business planning sessions and presented the regions strategic and business plans for the years Developed and implemented customized business plan and strategies for acquisition of new business and retention of existing business Managed the planning, budgeting, and forecasting process for 50 sales agents, and prepared and submitted weekly and monthly reports to National Sales Manager Drove the collections process for all sales portfolios and accounts which ensured 100% revenue remittances Mandated to develop and maintain positive customer relationships and ensured 100% customer retention Enforced compliance of AAR and insurance regulatory policies, recommended action plans for service queries for signed-up intermediaries and clients, and mitigated risk Promoted for achievement of targets to Regional Manager to grow the Coast Region - C 2007 Diploma Communication Arts & Electronic Media Daystar University C 2004 ACHIEVEMENTS    Instrumental in achieving a 30% growth revenue within the Coast Region From Ksh. 330M to Ksh. 500M through acquisition of new key accounts. Advocated for the launch of new niche products for the region It targeted Makuti homes and small boats that grew revenues through new business of 100 policies. Closed key account worth Kes.94M From the Education Sector. EXPERIENCE SALES MANAGER - NAIROBI AAR Insurance C 01/2019 - 12/2019 + Nairobi - Managed a team of 170 independent agents, where I drove the recruitment process for additional independent agents from 80 agents to 170 agents Participated in the annual strategic business planning sessions and presented the strategic and business plans for the year. 4 | 4 Analyzed previous performance and business needs that determined new opportunities, whilst developing business strategies to achieve set sales and revenue targets Developed sound relationships with distribution channels to drive new and renewal business of assigned portfolio and market segment Undertook market research on competitor products and changes in underwriting techniques and gave recommendations on our products comparisons Facilitated product development meetings with business partners and consultants which led to acquisition of new accounts Prepared all tender bid documents, ensured impeccable delivery of all financial and written proposals, and relevant document attachments Promoted to Sales Manager for achieving sales targets as a Branch Manager BRANCH MANAGER - NAIROBI AAR Insurance C 03/2016 - 12/2018 + Nsirobi - Led and managed the sales team of 80 independent agents, 5 branch employees [Relationship Manager, Underwriting Officer, Admin Officer & Branch Operations officers] Led the creation and implementation of the branch budget, in alignment with the overall corporate strategic goal for the year which led to increased revenue Undertook performance reviews for the unit using the company's recommended evaluation tools [Balance Score Card] RELATIONSHIP MANAGER - NAIROBI AAR Insurance C 12/2014 - 02/2016 + Nairobi - Spearheaded the renewal process and information gathering on AAR members Compiled weekly, monthly, quarterly, and annual retention reports Followed up on all service queries for members Prepared and dispatched all renewal proposals 45 days before policy date Scheduled and drove renewal meetings and negotiations Scheduled and drove quarterly service meetings for corporate clients REGIONAL MANAGER - LOWER EASTERN REGION Keroche Breweries C 03/2014 - 11/2014 + Location Keroche Breweries is the second largest alcoholic beverages producer in Kenya. Recognized for the recruitment of 3 additional distributors into the pool thus managed 7distributors, 35 stockists and sub distributors and multiple retail outlets Increased sales through distribution and training of 7 distributors which led to a 10% growth in uptake and stock up of Keroche products within the region Managed to resolve distributor disputes on encroachment of regions which ensured amicable relationships - ACHIEVEMENTS          Created and led a committee of 14 Encompassing representatives from Finance, Underwriting, Customer Service departments of AAR, and the HR Director, Supply Chain Director of the key account to handle contract negotiations and implementation of the Kes. 94M key account. Drove sales growth of 81% in the coast region, Through reengagement of the in-house sales Team and attitude shift leading to increase in revenue Kes.10M to Kes. 54M. Managed a team of 170 independent agents They grew business portfolio and total revenue to Kes.4B a 40% growth from previous year. Recognized for bringing on board two private sector key accounts In the Education and Construction sectors both worth Kes.100M. Developed and implemented a digital sales strategy Through the engagement of two online aggregators (Pesa Bazaar & MTek) that saw a new generation of sales of Kes.64M. Facilitated product development meetings Which led to creation of a unique product for HK Young account in the construction industry worth Kes.40M. Recognized for the achieving a 20% organic growth From renewal business in 2018. Nominated to arbitrate the Ewaso Nyiro South Development Authority contract That led to a two year contract renewal worth Kes.16M. 100% retention of assigned Kes.400M portfolio Including organic growth of new sales worth Kes.100M. EXPERIENCE ACHIEVEMENTS RELATIONSHIP MANAGER - NAIROBI Resolution Health Limited C 04/2009 - 02/2014 + Location Resolution Insurance Company Ltd was the first medical insurance provider in Kenya, initially registered as Resolution Health East Africa in 2001. Nominated to participate in the ISO Quality Management process for the Client Service Department Managed outpatient funds for key account Scan Group which totaled to Ksh.30M Drove the sales process that led to generation of Ksh.10M. Additional revenue through increased individual limits for Royal Media employees Handled the complex implementation of Virgin Atlantic account worth Ksh.20M for 20 employees, under a special benefits policy regulated under the British Insurance policy model - H P r Ability to manage sensitive contracts and clients  Developed wellness clinics and camps concept  Managed 580 accounts in 2years consisting of 50 SME’s, 30 Corporate and 500 Individual accounts. As a promotional benefit, which saw my engagement with 100 accounts. 100% retention of assigned Kes.182M portfolio for 110 corporate clients including Scangroup, Royal Media, Cadbury Kenya, Virgin Atlantic and Cellulant. STRENGTHS   Leadership Spearheading a sales team with ability to delegate tasks, executing efficiently and inspiring others to perform their best. Sharing knowledge with others, knowing how to bounce back from losses and embracing challenges with determination. TRAINING / COURSES Innovative AKI | 2021. An innovative mindset that always think a few steps ahead to envision and execute change. Willingness to take risks, ability to bounce back quickly from setbacks, researching new ways of doing things and reviewing data to explore areas for improvement and growth. LIMRA (Management Skills Seminar for a new Generation) AAR Insurance AML/CFT Training Global Finance & Compliance Club | 2021. AAR Strategic Planning 2021 AAR Insurance |2021. Motivating A proven history of success and good rapport among colleagues and clients. Well-respected among the team which elicits perseverance and a forward way of thinking. Coaching Skills for Leaders The Performance Solution | 2020. Transformative Management Focused IOLAR Consulting | 2018. A record of paying attention on first-priority matters without being distracted from day-to-day interruptions that can derail performance and progress. AAR Strategic Planning- AAR Insurance |2018 - 2020. Brand & Crisis Communication Training INDUSTRY EXPERTISE BrandQuad | 2014. Forecasting Sales Goals Based on Analytics Ability to Coach, Mentor, and Motivate sales teams Strategic Thinking and Planning Delegating Responsibilities Internal Brand Engagement Training BrandQuad | 2014. Leading High Performance Groups Resource Group | 2011. Excellent Customer Service Delivery Decisiveness: Insurance Sales Resolution Health EA Ltd | 2009. FAVOURITE LITERATURE  Forgive Yourself These Tiny Acts of SelfDestruction  Good To Great Jim Collins Jared Singer REFERENCES To be provided upon request AWARDS  Sales Manager of the year (2019)  Sales Manager of the year (2018)  For achievement of Ksh 1.09B vs budget of Ksh 800M, a 28% growth in revenue. For the achievement of Ksh. 0.9B vs budget Ksh 700M 31% growth team sales. Branch Manager of the year (2017) For achievement of annual budget of Ksh 160M by half-year and achievement of overall 182% growth 2017 sales of Ksh 290M.