Solutions Driven & Customer-Centric; adroit in telephone & email handling, bookkeeping, brand marketing, social media management, producing documents, reports & presentation. Adept at delivering high-quality services to support clients' needs in the most personalized manners; Excellent written, communication, interpersonal, liaison, and problem-solving skills with the ability to work in a multicultural environment. Possess sound knowledge of Microsoft Office, Google suites, Canva, and other communication tool like Zoom, Google meets etc.
I have previous experience of Virtually Assisting an Immigration Firm based in Canada where I helped with admin jobs, form fill ups, folder and email management and social media management primary on FB and LinkedIn with content creation, ad management, user engagement etc
I also worked in-person in 5star hotels in India & UK, closely working with senior management and other customer service roles.
I am also a post graduate with Masters in Tourism Management and Marketing. Along with my educational & professional experience, I am confident in delivering high-quality customer service & virtual assistance.