Anupama Kota

Curriculum Vitae - Anupama Kota Name: Anupama Kota Current Role : Guest Lecturer for Computer Science Subjects in GOVT FIRST GRADE COLLEGE, Thenkanidiyur, Udupi, SMS College Brahmavar,Udupi and Guest Faculty for NTSE students at MICE Udupi. Last Role executed: Audit and Quality Compliance Manager for a Life science Customer account in TCS, Bangalore Other roles executed: Delivery Assurance, Delivery Owner, Audit and Compliance Manager, Quality Manager, Reviewer, Project Leader, Technical –team member Current Location: Udupi / Bangalore Career Overview 17 years of IT professional work experience in TCS, has led and executed various assignments in Process Excellence, Quality Assurance, Configuration Management and Project Management, Application Development and Maintenance. 3 Years of Lecturing work experience in Govt-First Grade college, Thenkanidiyur, Udupi, SMS College, Udupi 2 years of NTSE subjects teaching experience in MICE Udupi Operating Unit (OU) Experience: • Media and Information Services • Testing-Assurance • HiTech, Energy , Resources, Utilities • Insurance , Banking • Life Science Functional, Technical Experience: • Quality and Quantitative Management • Quality Function Auditor • Configuration Management • IQMS , Audit trainer • MS Office, COBOL, Unix • TCS-iQMS,ITIL, Six Sigma, PMP, Scrum Agile, ISO 9001 , 20000, CMMi DEV/SVC Faculty Experience:  Computer Science • Computer Organization and Architecture, Fundamentals of IT, Software Engineering, Computer Graphics, Operating System, Linux, DBMS, Cloud Computing • Data Structure , CPP, VB.Net, TCP/IP, Data Mining, Distributed Computing  NTSE (National Talent Search Examination): Maths, Physics 1 Curriculum Vitae - Anupama Kota Engaged with Key Clients Johnson and Johnson , Thomson Reuters, Adobe , PWC, National Grid, Xoserve, Westpac, First banking Systems Key Expertise Quality Management: • TCS and customer QMS deployment at different entity levels ,like: projects , Portfolios Management and support functions including security measures • End-end facilitation for entities on external audits / Assessments (CMMi Dev/SVC , ISO 9001, 20000 etc), Facilitation of internal and customer audits • Conducting training on quality Management , Audit function, Critical projects’ review , audit, identifying gaps, provide solution for closure • OU / Segment level analysis on CSS(Customer Satisfaction Survey), Project metrics and other data , coming up with action items to improve OU performance on different quality parameters. • Create and maintenance of process assets at OU level • Build customer contractual commitment tracker • Defining goals and measurement plans for software process performance in accordance with the business objectives Project Management: Analysis, Design, Testing, Configuration Management, Production Deployment, Production Support. Plan and control of project’s cost, Schedule, Quality Operations: Planning, Resourcing, Hiring, Monitoring, Coach, mentor, motivate and supervise team members and influence them to take accountability for their assigned work. Faculty ,Lecturer:   2 Faculty for BCA and BSc(Comp. Sci) students. There are around 40 students in each class. Teaching them through prepared materials in ppt format, Conducting online classes, making reference educational videos, setting up question papers, examiner, paper-answer assessor There are around 40 NTSE students in MICE. Teaching them Physics and Mathematics NTSE related subjects. Assessing their capabilities through exams Curriculum Vitae - Anupama Kota Achievements / Participation / Representation: • • • • • • • • • • Functional Area Representative during CMMi reassessment in 2002, 2010 and 2013,TCS,B’lore Participated in Auditee team for TCS ISO Triple (ISO 9001, 20000, 27001) – Recertification 2009 Audit, conducted by external auditor from TUV Nord. Guide for TCS ISO Triple – Surveillance 2011 Audit , conducted by external auditor from TUV Participated in Auditee team for HiTech ISU Head – ISO Triple Audit 2011 , M&IS OU – DEG –ISO Triple Audit -2013 Worked at onsite customer locations (UK) for more than 2 years Participated in Johnson and Johnson, National Grid , Ariva Customer Audits Secured 6th Rank in BSc – Mangalore University Achieved 10 certifications in different domains (Listed in Certifications Sections) Received Excellence Performer Awards in TCS (Star of the month , On Spot awards etc) Selected for High Performer Programs in ERU , HiTech, and M&IS OUs Professional Certifications Professional Certification - gained Month – Year Certified QAI –CSQA (Certified Software Quality Analyst) Oct 2002 IBM – DB2, UDB 512 Dec 2003 TCS Internal Certified Auditor Apr 2006 PMP Apr 2007 Business English Certificate – Vantage Oct 2007 ITIL V3 Foundation Oct 2008 RUP – Solution Designer Aug 2009 Certified ISO 9001:2008 –Auditor (IRCA , TUV Nord) Dec 2010 Certified Scrum Master, Member of Scrum Alliance May 2011 Lean Six Sigma , Green Belt certified Aug 2011 3 Curriculum Vitae - Anupama Kota Qualifications: Degree Institute University Month and Year of Completion Aggregate Marks MCA NITK (Fomally , KREC Surathakal) Mangalore University Jul 1999 82 % BSc M G M College, Udupi, Karnataka Mangalore University Jun 1996 87 % Personal Details: Name as in Passport : Anupama Kota Sex : Female Nationality : Indian Marital Status : Married, have two kids Location : Udupi/ Bangalore Email :-Phone :- (cell) Hobbies : Writing Hindu Calendar – Panchangam , Gardening, Craft, Teaching slow learner - school students Current Employment Status: Guest Lecturer in GOVT FIRST GRADE COLLEGE, Thenkanidiyur, Udupi. SMS College Brahmavar,Udupi, Guest Faculty for NTSE students at MICE Udupi 4