Anulika Vivian Ogidi

I’m all about making things run smoothly. I’m Anulika Vivian Ogidi, an experienced administrative and customer service professional focusing on executive support, lead generation, and client success. I specialize in managing calendars, coordinating appointments, handling customer inquiries, and streamlining operations, all with high precision and reliability. I am passionate about creating seamless operational systems and delivering outstanding service that drives both internal efficiency and external satisfaction.

My background includes supporting Airbnb operations, conducting in-depth web research, and enhancing customer experience across multiple platforms. I bring a strong customer-first mindset, ensuring that both internal teams and clients enjoy smooth, responsive, and results-driven interactions. My approach combines precision, adaptability, and a proactive mindset enabling me to anticipate needs, prevent bottlenecks, and enhance team productivity.

I am proficient in a wide array of industry-standard platforms that improve collaboration, customer relations, and project tracking:

• CRM & Support Systems: HubSpot, Zendesk, Freshdesk, Intercom
• Lead Generation & Outreach: Lemlist, Apollo.io
• Scheduling & Calendar Tools: Calendly, Picktime
• Project & Workflow Management: Trello, Asana, Monday.com

These tools help me stay organized, automate recurring tasks, and deliver consistent results in high-demand environments.

I bring a customer-first, detail-oriented approach to every role, prioritizing timely responses, clear communication, and sustainable workflows. Whether I’m coordinating with cross-functional teams or managing client touchpoints, I work with a sense of ownership and a drive to exceed expectations.

I'm also known for my calm under pressure, ability to handle confidential information with discretion, and a strong commitment to continuous learning and growth.

Driven by a passion for organization and continuous improvement, I thrive in roles where I can contribute to business growth, support high-performing teams, and deliver excellent service with a personal touch.

I’m currently open to remote administrative virtual assistant, and customer support opportunities where I can apply my skills to help businesses thrive.