Around 15 years of Global experience in diverse roles which includes 3+ years as a Service Delivery Manager for SaaS, Website & Digital Marketing Projects.
I’ve worked with start-ups as well as multi-conglomerates in client-facing roles that have enhanced my ability to work with people from diverse cultures and collaborate with cross-functional onsite & remote teams to graft innovative business solutions.
A large chunk of my experience includes Requirement Gathering, End to End Project Management & Service Delivery, Project Documentation, Customer Support, User Training, Process Improvement, and People Management.
I am a very process-driven and highly detail-oriented person with a good eye for both quality & aesthetics, a proven track record & a genuine interest in offering amazing client experiences.
I aspire to take up challenging roles in customer success, project management and/or service delivery.