Anugyna Reddy

Anugyna Reddy

$3/hr
Customer support, Email management,chat support,dataentry, PDF CONVERTER
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Age:
39 years old
Location:
Bangalore, Karnataka, India
Experience:
5 years
ANUGYNA.SAMPREETH •MOB# (-• AN URD Y@G M AIL.CO M CAREER OBJECTIVE Seeking a responsible post with growing opportunities in reputed bank which offers growth prospects, where I can utilize my skills to the fullest of potential,l enhance skills learn new ones, grow professionally and contribute to organizations growth as well. PERSONAL COMPETENCE • Consists of good analytical mind, quick learner and excellent interpersonal and communication skills • Have good motivational and leadership skills • Remarkably hard working with patience reliability and responsibility • Gave seminars during graduation days in tech talks and got good positive accolades • Eager to take new responsibilities • Ability to analyze the business requirements and provide the necessary technical /functional support • Have an eye to constantly update my skills which enhances my productivity positively • Initiate new ideas and share best practices • Excellent business process understanding • An effective communicator with excellent analytical skills and the ability to meet deadline • Ability to maintain healthy relation with employees CARRIER SUMMARY • • • • • • Innovative thinker with key management skills Keen in grabbing opportunity and quick learner Interested in taking up and managing bank operations and supervision of departments in bank Eager to take up challenges and initiate best practices Proficient in executing tasks or programs with limited resources Interacted with the business Analysis team for understanding the business demands and was productive accordingly for outsourcing work KEY RESPOSIBILITIES • Make work plan to ensure quality services • Ensure customer satisfaction • Involved in development of few flows using APIGEE UI , documenting most of the developed flows, Testing the flows using jmeter and jump servers • Developed most of the screens in the party management module as per the required Specifications. • • Worked on java based, product specific core framework components for the software development. Responsible for developing, integrating, documenting, and maintaining the java based middleware common utility functionalities, used throughout the application like Auditing, concurrency control, Message Handling etc. which are the key functional elements of the project. Performed unit, Integration/Regression testing as required for quality/productive software. Worked with a team of 10 including Business and Quality Analyst for analyzing the coding issues and solved them as and when required • • ACHIEVEMENTS • • • • Gave seminars in technical symposiums and got accolades from delegates Received best customer service award In college selected unanimously as a placement coordinator and represented computer science engineering stream for training and placement process Received best organizer award for organizing various sessions and awareness programs for final year students to get better knowledge and understanding of recruitment process SKILLS • • • Excellent computer basics knowledge Proficient in working with MS Office Internet Savvy CARRIER PROFILE • • • • • Worked in Accenture services pvt ltd Bangalore as Senior software engineer Worked in Snester info services pvt ltd Hyderabad as software engineer Worked in planet online pvt ltd as software engineer Worked as a customer support executive in HGS Bangalore Worked as customer support specialist in VMG BPO ACADAMIC QUALIFICATION • BTECH (Computer Science Engineering) from JNTU (2003 to 2007) -63% • Intermediate (MPC ) from board of secondary education (2001to 2002) -81% • SSC from state board – ( 2000 ) -69% HOBBIES • • • • Blogging Surfing net Listening to music Arts and crafts PROJECTS Project 1 Client/Company : AT&T Project : ARISTOS CTO APIGEE- 4G MIGRATION UPGRADE .Project2 Client/Company : ACCENTURE-APIGEE CAPABILITY Project 3 : PRODUCER SUPPORT SYSTEM Client/Company : Producer Support System/Snester info services pvt ltd DECLARATION: I hear by declare that the above mentioned particulars are true to the best of my knowledge and belief
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