Anu Dele

Anuoluwapo Dele Virtual Assistant PROFESSIONAL SUMMARY Meticulous Virtual Assistant with a broad range of experience across content writing, customer service, data entry, administrative operations, and executive support. Expertise extends to the real estate sector, where I excel at managing guest communications, optimizing listings, coordinating property maintenance, and maximizing rental income, alongside an eagle eye for detail that ensures your tasks run smoothly. Able to take on and advance in all aspects of tasks that require meeting deadlines efficiently. SKILLS ●​ Email Management ●​ Airbnb Management ●​ Travel Planning ●​ Due Diligence ●​ Intellectually Curious ●​ Customer Service ●​ Scheduling ●​ Technical proficiency ●​ Communication Skills ●​ Content Writing ●​ Project Management ●​ Data Entry ●​ Time Management ●​ Attention to detail ●​ Cloud-Based Apps WORK EXPERIENCE VIRTUAL ASSISTANT | FREELANCER ●​ ●​ ●​ ●​ ●​ September 2022 – Present Prioritized guest satisfaction by efficiently managing inquiries, bookings, and check-ins/check-outs. Proactively addressed guest concerns and resolved issues promptly. Optimized property management operations through efficient calendar management and maintenance task coordination. Provided administrative support, including scheduling, email management, and document preparation. Maintained confidentiality of sensitive information and ensured compliance with local regulations and rental agreements. EDUCATION M.A. Peace and Conflict Studies University of Ibadan, Ibadan, Oyo State 2023 B.A. Religious Studies University of Ibadan, Ibadan, Oyo State - CERTIFICATIONS ALX Virtual Assistant Certificate 2024 Short Term Rentals Academy 2024