Antony Njoroge

NJOROGE ANTONY NJUGUNA PERSONAL DETAILS Mobile Number: - Address: P.O. BOX 581 – 01030 Gatundu, Kenya Languages: English & Swahili Email:- PERSONAL STATEMENT I am always committed and dedicated to the achievement of objectives and goals by providing appropriate and resourceful solutions to problems and challenges. I have the skills and knowledge essential for managing key areas of an organization. CORE SKILLS • • • • • • • Excellent oral and written communication skills. Customer Relationship Management (CRM). Executive administrative assistance Team player, and I can adapt to any environment. Ambitious and always willing to learn. Hardworking and self-driven. Ability to work under minimal supervision. CAREER OBJECTIVE To acquire knowledge and practical experience in the field of business and other related disciplines, to apply the same with diverse contextual sensitivity for the good of our society. Work devotedly to attain the best and find an avenue to serve humanity in an environment where I can employ my leadership skills. I can work in a challenging and dynamic environment that offers an opportunity for personal growth and professional advancement in the area where success is the key. COMMUNITY VOLUNTEERING: GROUP 7 SELF-HELP GROUP (BURA IRRIGATION SCHEME) As a Group Champion in agribusiness, my main responsibility is to lead and coordinate our team members to generate a sustainable income from agribusiness activities. This involves fostering a collaborative environment where each member feels valued and motivated to work towards our common goals. I provide guidance, support, and mentorship. My role as a Group Champion is not only to drive productivity and innovation but also to cultivate a positive work culture that promotes teamwork, accountability, and continuous improvement. WORK HISTORY March 2024 to Date: Independent Contractor (Trade Finance Executive) Euro Exim Bank Ltd I am tasked with developing new and profitable trade finance channels in varied industries and segments, market analysis, facilitating import-export transactions, providing working capital solutions, or mitigating risks through instruments like letters of credit or trade finance insurance. March 2022 to Date: Acceler Global Logistics/ Safaricom PLC Acceler Global Logistics Ltd is an international freight and logistics service company that plans, implements, and operates complex supply chain solutions on a national, regional, and global scale on behalf of medium to large corporate firms. The company has between 600-700 employees. I. Transport & Facilities Administrator, March 2023 to Date Due to my outstanding performance, I was nominated by the top management to work in the transport department. This is where the core business of Acceler Global Logistics Ltd is managed and coordinated. I am tasked with the following duties:             Scheduling appointments, meetings, and events, and ensuring our calendars are organized and up-todate. Handling incoming and outgoing emails, drafting responses on behalf of transport manager, and managing other forms of correspondence. Implementing company policies and logistical plans. Consultation, reporting, and liaising with the transport team at all times. Carrying out budgeting as well as regular reviews and reconciliation of funds to minimize shortfalls. Preparing cash forecasts to respond promptly to Logistics financial obligations; liaising with other units to ensure prompt reimbursement. Contributing to the preparation of project documents, funding proposals, and fund status reports as may be requested Ensuring adequate funds are available in the Logistics Special Account (LSA) to cover expenditures related to logistics clients' cargo, monitor and report on consumption of LSA funds. II. Customer Service Officer (Safaricom Warehouse) December 2023 to February 2023 Safaricom been the largest telecommunication in Kenya and one of the most profitable companies in the East and Central Africa region, as a customer service we were supposed to go above and beyond to meet customer expectations, addressing feedback and complaints constructively, and striving to create positive interactions that foster long-term relationships with stakeholders. Providing timely and effective assistance to our customers by addressing their inquiries, offering guidance on products and services. Organizing and maintaining files, databases, and other records to ensure easy access to information. Analyzing problems, identify solutions, and guide customers via calls and emails. III. Billing Administrator (Safaricom Warehouse) September to November 2022  Preparing quotations and proposals and securing all the necessary approvals prior to submission.  Proactively identifying issues and finding solutions, often anticipating the needs of our clients hence streamlining our processes and enhancing efficiency.  Preparing billing summary, apportioned monthly distribution summary, and advising the management on the same.  Preparing account statements for customers, receiving invoices from our clients, and ensuring all the payments are done.  Preparing credit application forms and forwarding them to our clients and ensuring debtors' accounts are paid on due dates. IV. Inventory Administrator (Safaricom Warehouse) March to August 2022  Preparing Service Level Agreements (SLA) and key performance indicators.  Liaising with all our freight forwarders to ensure prompt communication and issuance of cargo collection instructions.  Routing, delivery, and liaising with all our freight forwarders to ensure timely deliveries.  Ensure accuracy and completeness of all the necessary importation documents before the goods leave their origin.  Handle all customers’ complaints amicably, respond to their queries through calls and emails, hold monthly progress review meetings with our clients, and take appropriate corrective actions  Work closely with other staff and managers to ensure a seamless flow of information between Acceler Global Logistics and our clients. September – December 2017: Internship at Kenya Trade Network Agency The Kenya Trade Network Agency is a state agency established by the National Government of Kenya designated with easing cross-border trade through the establishment, management, and implementation of the first National Electronic Single Window I worked at the Contact Service and Contact Centre Department. My duties included;  Email and Correspondence Management: Responding to customers' queries on calls and emails.  Serving as a point of contact between organization, staff members, clients, and external stakeholders, and conveying messages accurately and promptly.  Facilitating international trade by helping international traders lodge regulatory import and exportrelated documentation electronically.  Mapping Unique Consignment Reference Number and Import Declaration Form  Facilitating user registration by creating the user lot. May – September 2015: Internship at the Ministry of Energy and Petroleum, Kenya Human Resources Assistant  Assisting with meeting preparation by coordinating agendas, preparing materials, and arranging facilities and taking minutes during the meetings.  Preparation of Agenda for Ministerial Human Resource Management Advisory Committee (MHRMAC) and ensuring their implantation.  Handling sensitive information with discretion and maintaining confidentiality at all times.  Providing general administrative support such as answering phones,responding to emails, and filing documents. ACHIEVEMENTS I. Scholarship 2019 I was awarded a merit-based scholarship by the Chinese government (Ministry of Commerce) to study for a master's degree for being an outstanding student during my undergraduate. II. Grant 2019 While I was studying for my master’s degree in China, I was awarded a grant by the Hunan University, College of Business Administration to participate in an international training camp for innovation and entrepreneurship (ITCIE) fall from September to December 2019, this because of my outstanding performance at the university. III. Gift Hamper 2017 While I was working at the Kenya Trade Network Agency, I was given a gift hamper by Haco Industries Kenya Ltd, during the customer service week for being the best performer in the customer service and contact Centre department. IV. Prize 2019 I was given a prize by Hunan University for participating in the 2019 Hunan Sports and Tourism Festival (the Belt and Road International Sports Cultural Exchange Games) held in Lang Shan City, Hunan Province, China. Completed (three) 3 dissertations and a business plan. Two projects writing during my undergraduate and a dissertation at the Master’s level. All the projects received good results and gave me tremendous experience in research writing. EDUCATION BACKGROUND Hunan University Obtained: Grade A (Points 86.09) Master of Industrial Engineering (Project Management) Changsha, China 2018 – 2020 Some of the Units I studied included; Management Information Systems, Production Scheduling Technology, Operation Research, Applied Stochastic Processes, Project Management, Quality Engineering, and reliability The Technical University of Kenya Second Class Honors (Upper Division) Bachelor of Commerce (Accounting) with Honours Nairobi, Kenya 2015 – 2017 The Technical University of Kenya Credit (Upper Division) Nairobi, Kenya 2013 – 2015 Some of the Units I studied included; Management Accounting, Accounting for Assets and Liabilities, Financial Management, Trust Accounting, Auditing and assurance, Taxation, Public Sector Accounting, Business Finance, Organizational Management. Diploma in Business Administration Some of the Units I studied included; Principles of Business Management, Entrepreneurship Development, Business Statistics, Human Resources Management, Quantitative Methods, Principles of Procurement, Economics, Organizational Theory and Behavior Gathugu Secondary School Kenya Certificate of Secondary Education (KCSE) Kiambu, Kenya 2007 – 2010 Some of the units included; Maths, English, Business, Chemistry, Biology Gitare Primary School Kenya Certificate of Primary Education (KCPE) English, Math, Science, Social Studies, Kiswahili Kiambu, Kenya- PROFESSIONAL QUALIFICATIONS Hunan University, College of Business Administration Changsha, China Sep 2019 – Dec 2019 Maatech College of Information Technology Nairobi, Kenya October 2015 - March 2015 International Training Camp of Innovation and Entrepreneurship Business Decision 91% Strategy 86% Marketing 90% Practice 89% Computerized Accounting Quick Books Accounting, Sage, MS Excel SPECIAL SKILLS • • • • • • • HOBBIES Computerized Accounting (QuickBooks, Sage)Internal Auditing (ISO-), ISO 45001:2018 Internal Auditors Training on OSHA. I am very proficient with the ERP (Oracle application, Track & Trace, and Microsoft Office). Proposal and Project report writing skills Strong leadership and interpersonal skills Proficiency in computer packages Emergency first aid skills Citizen counter-terrorism awareness  Attending organizational training and meetings  Participating in debates  Reading novels and business newspapers  Playing football  Reading business journals  Traveling and listening to cool music REFEREES Please feel free to contact the undermentioned regarding my competence, work ethic, and performance; Dr. Harlord Buko Senior Teacher, Broadway High School Tel: -- Mr. Bernard Kipsang Researcher, Silesian University of Technology, Poland Tel: --/- Mr. Yuri Asin Head of Transport and Facilities. Acceler Global Logistics-/-Tel: - Mr. Lawrence Njue Supervisor Safaricom Supply Chain Management Tel: --/-