Antony Nderitu

ANTONY W. NDERITU Virtual Assistant ||Call Center Agent ||Professional Driver Light/Heavy Commercial Goods Vehicles.-- Syokimau, Machakos, Kenya. OBJECTIVE The objective is to help Clients achieve business objectives by handling administrative tasks efficiently, streamline operations, enhance productivity, thus freeing up time and resources for more strategic activities. EXPERIENCE Feb,2018 Feb,2023 Logistics Assistant ACD DISTRIBUTORS LTD • Plan trip logisticsand documentation. • Perform inspection of vehicles. • Secure Cargo properly in accordance with safety requirements. • Record Cargo information and bills of lading. • Communicate with dispatcher, drivers and customers. Jan, 2010 - Dec, 2016 Store Manager Afrishiq Collections Ltd • Manage the store's operations. • Ensure customer satisfaction through excellent service. • Implement strategies to increase sales. • Conduct inventory checks. • Manage expenses, and optimize costs. • Maintain store, and visual merchandising. • Address customer complaints, staff issues, and operational challenges. EDUCATION 2024 VIRTUAL ASSISTANT ALX AFRICA A 2024 CALL CENTER AGENT TRAINING PAN AFRICAN SKILLS KENYA A 2020 THE FUNDAMENTALS OF DIGITAL MARKETING GOGGLE DIGITAL GARAGE A 2019 INTERNATIONAL LIFESAVER AND FIRST AID COURSE ST JOHN'S AMBULANCE KENYA A 2024 DEFENSIVE DRIVING DRIVER TRAINING AUTOMOBILE ASSOCIATION OF KENYA A 2018 CE (HEAVY COMMERCIAL GOODS VEHICLES DRIVER TRAINING) ROCKY DRIVING SCHOOL A 2004 BCE (LIGHT COMMERCIAL GOODS DRIVER TRAINING) JOYPAT DRIVING SCHOOL A SKILLS • Administrative Skills: Scheduling Appointments, Managing Calendars, Handling Emails, Research and Data Entry, Travel Arrangements. • Communication Skills: Strong Written and Verbal Communication, Customer Service, Professional Email and Phone Etiquette. • Technical Skills: Proficiency in Microsoft Office, Google Workspace, Trello, Asana, Zoom, Microsoft Teams. • Time Management: Efficiently Managing Time, Prioritizing Tasks and Meeting Deadlines. • Research Skills: Online Research and Organizing Information. • Social Media Management: Creating and Scheduling Posts, Monitoring Engagement and Responding to Comments. • Bookkeeping: Basic Bookkeeping and Financial Record Keeping. • Problem-Solving: Addressing Issues and Finding Solutions Efficiently. • Attention to Detail: Ensuring Accuracy in all Tasks. • Adaptability: Flexible and Adaptable to Different Tasks. • Interpersonal Skills: Building and Maintaining Relationships with Clients, Team Members. • Discretion: Handling Sensitive Information with Discretion and Confidentiality. • Driving: Ability to Drive Manual/ Automatic Light and Heavy Commercial Goods Vehicles. REFERENCE Judith Wangeci - ACD DISTRIBUTORS LTD HR MANAGER-- Simon Waithaka - Afrishiq Collections Ltd HR Manager-- Juliet Mothoni - Afrishiq Collections Ltd HR Manager--