Antony Jackson

Antony Jackson 59 Eccles way  Mapperley  NottinghamEngland NG3 3dg Mobile Number – - E-mail --DOB - 19/12/1984 Personal Statement I feel am an intelligent, sunny, friendly, likeable character and I have allot to offer. I excel in leading and integrating with colleagues and am also able to use my own initiative without prompt. I also feel I am an extremely quick learner of new skills and always give my all in everything I do. I also pride myself on having a very high attention to detail and always ensure the information I have been given or providing is correct before a take any action or decision. I like to put 100% into everything I do and feel I have great deal of potential. I have a vast experience in a theatre based environment and have honed my skills in a wide range of specialty’s including Burns, Plastics and Breast surgery but relatively unique areas for ODP`s at NUH such as Cardiac and Cardiology catheter labs. I have 6 years of teaching, mentoring and training experience and regularly teach classes to students of all age groups as part of my training and clinical education role. I'm always looking for ways in which I can improve upon my performance; I'm always open to training and development opportunities.  Everyone always has room for improvement; you can never be too good at anything. Employment Student educator / Operating Department Practioner {Theatre Practioner) Burns and Plastics Theatres April 2013 to present This is my current role where i work within the Burns and Plastics theatres. I cover weekends and night shifts so have an extensive experience in different specialities. In this role I am responsible for students development and training. I teach them one on one and also as a group. My role also includes coaching them to qualify and completing all legal documents and paperwork. I also developed the 76 page student handbook which is used within the University of Leicester. I have an excellent relationship with the team at present which will be ideal for promoting the deliverance of the best practice and outlining the visions and objectives of the trust, which is of imperative in terms of patient safety. My roles includes Working in partnership with other professionals to provided excellent patient care. Coordinating theatres and leading theatres teams when allocated. Ensuring that theatre documentation is maintained to the Trust standard (including electronic records). I have taken on link roles including Well Organised theatres link (to which i have received an award and been nominated for a “Just do it” award. I have also become our theatres tissue viability link. In that role i have improved our training figures dramatically as this was an area that needed an input to meet trust standards. Participating in conducting clinical audit to achieve the agreed standards. Including my link roles of Well Organised Theatres project and Tissue Viability Lead Working in conjunction with staff to contribute to developing and maintaining a department ethos Providing a comprehensive working environment for surgical and anaesthetic colleagues . Ensuring the theatres are stocked and safe for use Working night, late shifts and weekends Promoting awareness and compliance amongst colleagues regarding Trust policies, procedures, guidelines and standards. Actively participating in the Trust’s framework of clinical governance within the department area and WHO advisories. Providing a suitable and safe environment for staff, patients/clients and their relatives/carers. Recording and reporting all incidents/complaints involving staff, patients and visitors in accordance with Trust policies and assisting in any investigations as required. . Operating Department Practioner {Theatre Practioner) – Cardiac theatres / Cardiac Catheter laboratories April 2011 - April 2013 Within this role i worked within Cardiac theatres and Cath Labs as part of my duites. I covered out of hours theatre on call rota, and managed own and others workloads. Others duties include I worked in partnership with other professionals provide excellent patient care. Implement a care plan for an individual patient conducive to the operative procedure being undertaken. I ensured that theatre documentation is maintained to the Trust standard (including electronic records). Participated in conducting clinical audit to achieve the agreed standards. Worked in conjunction with the staff team contribute to developing and maintaining a department ethos and a standard approach to the delivery of excellent patient care. Provided a holistic approach to patient care and maintain excellent clinical standards of practice. I worked Under the supervision of the team leader / principal ODP contribute and participate to the process of setting goals and benchmarking standards of care. Promoted awareness and compliance amongst colleagues regarding Trust policies, procedures, guidelines and standards. I actively participated in the Trust’s framework of clinical governance within the department area. I provided a suitable and safe environment for staff, patients/clients and their relatives/carers. Identified and reported clinical risks and report to the departmental manager so that appropriate action can be taken in accordance with the Trust risk management policy. Recorded and report all incidents/complaints involving staff, patients and visitor accordance with Trust policies and assist in any investigations as required. . Student ODP April 2009-April 2011 I learned my trade at the University of Leicester and Nottingham city hospitals to which i received high quality training and support from staff as well as university tutors. Support Care Worker at NHS Nottingham City PCT - June 08 – April 2009 – Band 3 In this role i work as a Support Care Worker within the NHS, i have also worked as a Shift Supervisor, Non-Clinical Issuer and worked with the Outreach teams. On the outreach team appointment we visit NHS establishment to administer the swine flu Vaccine. This could range from schools to nursing home so I feel I am very comfortable working within the NHS and have experience and many different fields. I feel have also gained a wide understanding of NHS, Nursing homes, School, Health Centre policies and procedures from working this role and visiting Health centres as well as liaising with colleagues and nurses. Exemplary communication skills In this role with go out on the Outreach Clinic to visit schools, nursing homes, special needs school etc in order to administer vaccines, care for patients and also monitor progress of treatment. Ensuring that entry and exit points, as well as areas for antiviral treatment authorisation and issuance, are clearly signposted The role i also act as support for a queue manager or security manager Answering enquiries appropriately. To record telephone messages in writing and act promptly if urgent response is needed. Problem solving and organisation skills, I have received numerous amounts of praise from manager in this area. Ability to be vigilant for symptomatic individuals who turn up against advice to collect their own antiviral and ensure they are kept well away from flu friends and non-symptomatic individuals First point of contact for 50 plus patients per day. Able to cope effectively with enquiries from distressed clients/ carers who are experiencing problems and act appropriately. I have an understanding of confidential issues in accordance with Trust policy. I have a excellent working knowledge and experience of Microsoft Office, in particular Word to produce letters and other word-processed documents to a high standard. Undertake general office procedures including photocopying and faxing as required. work effectively as part of a team to provide cover for other administration staff when required and to be flexible regarding working hours to meet the needs of the service. Undertake any additional duties as appropriate and delegated by the manager. Deputise some tasks in the absence of the manager Use of VDU equipment To contact clients over the telephone to carry out user satisfaction questionnaires to monitor the quality of the service against the service standards. Able to provide cover for other members of the emergency swine flu team as required Maintain records and collate information relating to the uptake of range of emergency planning services Ability to work autonomously and as part of a team, this is important as i feel full concentration should be given at work. Insolvency management Team Leader - Sep 07 to June 09 Clearstart UK LTd, Nottingham Clearstart is a company based in Nottingham set up to provide counseling and solutions to the growing number of people in the UK with serious debt problems My role within the company consists of working and leading my team to weekly targets as well as tasks such as: Excellent Customer Service even when clients distressed or volatile. Supervision of a team of 6 colleagues Careful use of personal, legal and company/Agency information to the DPA standards. Meeting and Greeting clients Workload management and prioritising. Call handling to a clear and concise level. Debt Management Customer meeting and relationship building. Analyse Facts and Information to create statistics and reports. Application registering (internal logging programme) Working disputes Website Maintenance Taking Payments Working shifts and late night in order to complete tasks. Liaising With customers to sort out discrepancies or queries Coaching new staff Letter writing Admin allocation Internal systems maintenance Credit Control/ Sales deputy team Leader - Oct 05 to Sep 07 I worked for a newspaper called the Journal Publishing in West Bridgeford, Nottingham; I was a Credit Control Team Leader in the advertising department for 2 years. In this role: Achieved Weekly Targets Team relations and managerial reports Meeting New Clients Building Rapport with clients and public Customer Service and After Service Arrears handling and working out programme for client. I had to oversee and check over many company and public accounts with paper to make sure all was running smoothly and were up to date. Liaised with colleagues, editors and to ensure accounts correct and up to date . E-mail correspondence Delivery of hard copy artwork to printing office by car Weekly report to manager This role also meant i was in charge of 1500 plus accounts and had to delegate and manage these accordingly. During by time in this role my team improved the overall percentage of people in arrears by 12% so managers where very happy with mine and the teams high effort and commitment we put in. As this role was an important part of the paper I had to work to a weekly deadline which had to be met even if it meant staying late to finish a page plan. An example of this was when we had a full page advert booked within the paper and had been chasing the advertising agency all week for the artwork. On the afternoon of the deadline the company itself rang me to say there artwork wouldn’t be ready and that they would have to do it for next week’s paper. I then had find a replacement ASAP as this was a full page advert so needed filling to which I found a client who could use the advert but only had pictures and text but wasn’t set as an advert. I asked them to e-mail these over and worked on the advert to get it ready for the paper. I proofed it back to them and managed to get this approved for the paper 30 minutes before the deadline. I feel this shows my ability to work under pressure and my flexibility as I was willing to work over my shift hours to get this finished. Sales flow management - to Sep 02-Oct 05 I was a Stock management in the head office at HRPC on Radford Road, Nottingham which looked after over 300 employees. In this role i was responsible for keeping 96 branches nationwide fully stock for the suppliers i dealt with. As the company is a international company (Wolseley Centres) there were two colleagues doing a similar role but dealing with the remaining suppliers. My responsibility included Purchase ordering to keep branches fully stocked Stock Management Filing Internet and E-Mail Quotes for clientele Maintaining website so up to date at all times. Technical Assistant to branches General office duties Within this role I had to help and advise colleagues of technical procedures as well as helping to talk them through any problems or query’s they had with the internal systems in an efficient and clear manner. An example of this was when I was speaking to a new starter at the company with very basic technical knowledge and talked them through over the phone on how to set up their system for ordering with user names, passwords and also talked them through how to send emails and set dates in her calendar if needed. I confirm he had grasped this by setting a few small tests to show he had understood. Qualifications Mentor course (Degree top up segment) Operating Department Practice Clarenden College Mansfield Road, Nottingham University of Nottingham University of Leicester IT Studies NVQ2 Media and Communications NVQ2 Geography NVQ2 Passed Degree Level Course A-Level GCSE River lean Secondary School High Street, Bulwell Nottingham TEFL English as foreign language Other Useful Qualifications Castle College Nottingham – Beeston Campus Clearstart UK LTD HM Revenues and Custom Distance Learning Castle College, Beeston Campues Nottingham English Maths Geography History IT Science (Double Award) Drama Spanish TEFL Adameny Spanish Fraud Prevention Course Data Protection Course Anti – Money Laundering Course First Aid Introduction to VAT Account management ECDL Expert / NVQ3 RSA II Spanish A-Level Customer service NVQ2 and 3 A A A A A B B B Merit NVQ level 2 Pass Pass Pass Pass Pass Pass A A A A Extra Curricular Activities In my personal time I am a very active person and enjoy a wide and varied range of physical activities as i am Captain of my local football team, play tennis and go to the gym regularly. I also enjoy socializing with friends and as I have recently purchased my first home I am doing a lot of home improvements and DIY. I am also continuing in my learning as I am taking Spanish classes with my partner and have home courses to help me along. I am also starting to learn how to Web Design with an Internet Home Course run by The Open University (T183). Additional information and skills Dealing with Confidential and sensitive issues - I have demonstrated my ability to work with confidential and sensitive information when meeting clients in my previous roles. I would meet and have to record personal information as well as deal with sensitive issues on a daily basis; this information would need to be securely transported back to the office. I also ensured data is kept strictly private and in line with the Data Protection Act. I feel this shows i am trustworthy and reliable. Punctuality and Attendance Throughout my working life i have always had a high degree of attendance and punctuality. This is proved in my current role i have 100% attendance and a 100% Punctuality record. Further to this i am very flexible with the shifts i can work and will often work late/come in early if needed to help out the team/employer. I also pride myself on having a very high attention to detail and always ensure the work I do thoroughly prepared to an incredibly high level. I like to put 100% into everything I do and feel I have strong desire to succeed