Antonio V Reyes

ANTONIO V. REYES CSM®, PMI-ACP®, PMP® - 12368 High Horse Dr- Rancho Cucamonga, CA 91739 PROJECT, PROGRAM, AND PORTFOLIO MANAGEMENT Extensive Project, Program and Portfolio management expertise and a proven track record of building, sustaining and leading high-performance, cross-functional Teams within strong matrix PMOs. Highly skilled at aligning strategy with organizational objectives and providing guidance to other project practitioners. Seasoned Waterfall and Agile acumen and thorough command of both the Software Development Life Cycle (SDLC) and critical IT dependencies. PROFESSIONAL EXPERIENCE Alorica Program Director, Technology Business Enablement (January 2024 – Present) Leads Technology Business Enablement Team Responsible for directing a Team of 5 Project Managers and 4 Senior Project Managers Primary point of escalation for clearing obstacles to successful project implementation Provides budgetary approval for all project Capex expenditures < $250,000 Serves as the interface between Client Services and Enterprise PMO Sr. Manager, IT Project Management (August 2021-January 2024) Leads Client Technology Improvements vertical Responsible for a Team of 8 geographically-distributed Project Managers and 2 Project Coodinators Manages BPO portfolio of client accounts including Wyndham, US Bank, TikTok, Samsung, Service Corporation International, MLB and Bank of America Successfully rolled out $26 million secure work-at-home platform leveraging ThinScale Secure Remote Worker Boyd Gaming Corporation Vertical Program Manager (April 2018 – May 2020) Provide leadership direction to and track the performance of 4 Project Managers and 2 Business Analysts within Boyd’s Technology and Security verticals Work in partnership with Product Management to enforce adherence to Scrum best practices Create and maintain service delivery project plans Brief stakeholders on risks to and delivery status of development projects Develop risk registers, mitigation plans, & establish delivery milestones Principle oversight responsibility for project governance within assigned vertical Responsible for enterprise-wide on-prem to cloud migrations Management of $75 million Capex project budget Overall responsibility for portfolio which includes the following projects: PCI Compliance – VOIP Remediation (Development of call center software to mute credit card DTMF) Cloud Services Online Gaming Platform (Development of an online cloud-based casino) ServiceNow PPM Module Improvements (ServiceNow Agile software development initiative for Finance and the PMO) Enterprise Digital Surveillance (Enterprise wide replacement and refreshment of Surveillance equipment and infrastructure) FanDuel Sports Betting Integration (Bringing FanDuel application online at all property Sportsbooks) Telephony – PBX Switch Replacement (Call center migration to a Cloud environment) Unsupported Systems (Decommissioning of all end of life operating systems throughout the enterprise) Oasis Casino Management System Conversion (Enterprise-wide replacement of all Casino Management Systems) DiTRONICS Financial Services PMO Manager - Operations (June 2016 - August 2017) Established a strong matrix PMO for a $300 million funds access provider Managed the development of Title 31 reporting software for kiosks and ATMs Managed a Team of 6 Project Managers across 3 distinct verticals Oversaw Company project portfolio and product implementation roadmap Led Company-wide process improvement Kaizen that generated $250,000 in savings from inception through first 3 months Introduced Scrum and Extreme Programming to Company’s Waterfall-based development studio and reduced time-to-market by a total of 4 months on 3 separate releases Implemented software testing standards based on production environment best practices and reduced escaped defects by 30% from August 2016 - June 2017 ADP Implementation Project Manager II, Major Accounts (Oct 2015 – June 2016) Direct the Comprehensive Services product implementations for ADP’s UpMarket Clientele Successfully implemented a $150 million quarterly Comprehensive Payroll implementation for the Los Angeles Rams of the National Football League Managed a highly complex Comprehensive HR, Payroll, and Benefits Implementation for American Pacific Corporation worth more than $250,000 annually Responsible for creating detailed, revenue driven Statements of Work, Project Scope registers and schedules Provide oversight of over 100 technical Implementation Specialists around the United States throughout all phases of implementation execution. Aristocrat Technologies Inc. Project Manager, Integration and Service (Oct 2011 – Oct 2015) Direct system upgrades and new installations of CMS products at various casinos throughout the United States; gain formal product acceptance of Oasis, Business Intelligence, and one-card platforms at multiple casinos Develop and maintain timetables for installation; create/maintain project plan and actively track milestones; lead weekly meetings both onsite and via conference with Customers and associated third party stakeholders. Allocate human resources and contain expenses during the planning and execution phases of projects Prepare written appraisals of all staff member performance on projects Experience managing more than 75 distinct projects and leading teams comprised of up to15 individuals throughout all phases of the project lifecycle Overall project CPI of 1.3 and SPI of 1.1 Directed the $10 million Hyatt Bayamón & Tropical Casino installation project in Bayamón, PR Completed the Scioto Downs Racino project in Columbus, OH which brought in $8 million in total revenue Achieved $7 Million in revenue recognition managing a multi-product installation at Soaring Eagle and Saganing Casinos in Michigan, which included the implementation of House Advantage’s Core, Sidecar and Kiosk one card solution EDUCATION & PROFESSIONAL CERTIFICATIONS University of Nevada, Las Vegas Master of Education in Educational Leadership University of Nevada, Las Vegas Bachelor of Science in Education, Workforce Education Project Management Institute Project Management Professional (PMP)®- Project Management Institute PMI-Agile Certified Practitioner (PMI-ACP)®- Scrum Alliance®, 2016 Certified ScrumMaster® AXELOS Global Best Practice, 2016 ITIL® Foundations Certificate in IT Management