Antonia Guada

ANTONIA GUADA CEO & Virtual Assistant CAREER SUMMARY Founder/Virtual Assistant ZEA'S VA SERVICES | 2021-PRESENT - Assists small & medium businesses with administrative support and customer service needs. - Calendar & Email Management. - Assists with online applications and appointments. Front Desk Agent CARA HOTELS, TRINIDAD | 2020-PRESENT - Greets guests and visitors - Post charges, update clients' accounts and issue bills for departing guests. - Respond to guest queries, room requests and enquiries made via phone and email. DESCRIPTION Events Executive CARA HOTELS, TRINIDAD | 2008 - 2020 I'm a professionally trained administrative support and customer service specialist with my own virtual assistant business. I have thirteen (13) years of experience liaising with customers, providing product information and administrative services. - Prepared Function Sheets to determine room layouts and staff schedule. - Coordinated event catering, signage, displays and security for participants. - Met with clients to show event space, discuss specific needs for their event. AREAS OF EXPERTISE TRAINING & EDUCATION - Data Entry - Email Management - Calendar Management - Telephone Etiquette - Customer Service Duties - Typing - Copy Paste Work Trinidad & Tobago Hospitality & Tourism Institute ASSOCIATE DEGREE - TOURISM MANAGEMENT C.L.R James Butler Rienzi Labour College A LEVEL PASSES IN GENERAL PAPER, LITERATURES IN ENGLISH & SPANISH St. Stephen's College CONTACT ME: SEVEN (7) CXC PASSES - ENGLISH LANGUAGE, ENGLISH LITERATURE, MATHEMATICS, SPANISH, FRENCH, INTEGRATED SCIENCE & ACCOUNTS Telephone:- Email:-LinkedIn: Antonia Guada Pleasantville Continuation Classes THREE (3) CXC PASSES - ENGLISH LANGUAGE, MATHEMATICS & OFFICE ADMINISTRATION