Antoinise Rich

Antoinise Rich Fort Washington, MD- Ÿ-ADMINISTRATIVE ASSISTANT An experienced administrative professional with business and healthcare skills seeking an administrative assistant position. SKILLS Microsoft Office Customer Service Administrative Support Scheduling Marketing Problem Solving Organization Inventory Control Adaptability CRM SharePoint Adobe Info router Medical Terminology Billing Social Media Management Google Suite EHR PROFESSIONAL EXPERIENCE Clinical Administrative Assistant (Hybrid)2020 to Present Potomac Behavioral Solutions, ARLINGTON, VA Managed client scheduling for two offices and 30+ providers Prepared invoices for services Managed product inventory to insure availability of supplies Scheduled staff and customer meetings and conferences Medical records management in EHR/EMR Helped and guided clients through their therapy session Client and Provider relationship development and management Collection and processing of payments Performed daily administrative functions including filing, document scanning and mail distribution Accreditation Administrative Assistant2019 to 2020 NACCAS, ALEXANDRIA, VA Monitored and reviewed all phases of substantive/non substantive change requests applications Review, forward to review, draft letters of non-compliance, review Progress Reports Draft/Send Accreditation letters as directed by Director of Accreditation Managed surveys (peer evaluations, program evaluations) Work with Director of Accreditation on Site Visitor conflict of interest, scheduling, and support Assisted in the creation and implementation of educational and training materials, including but not limited to, Workshop, webinars, and other modules. Coordinate and complete special projects and other duties as assigned Executive Assistant 2016 to 2019 MSI Beauty Studio, Washington, DC Coordinated meetings and travel arrangements for CEO Prepared newsletters and marketing materials Managed client scheduling for two offices and six staff members Prepared invoices for services Managed product inventory to insure availability of supplies Scheduled staff and customer meetings and conferences Managed All Social Media Accounts Performed daily administrative functions including filing, document scanning and mail distribution Office Manager (Part-time) 2017 The Psych Group, LLC, Alexandria, VA Maintained personal calendar of CEO, arrange meetings and appointments and provide reminders On Boarded new employees Managed patient scheduling for two offices and five staff members Performed medical billing and coding for services provided to 100+ patient clientele Administered insurance authorizations and payments Performed daily administrative functions including filing, document scanning and mail distribution Office Manager2014 to 2015 Selah Marketing Group, Temple Hills, MD Greeted all visitors and professionally answered incoming telephone calls Prepared and updated training and meeting presentation materials, documents and reports for both internal and external distribution Maintained calendars for manager and others as requested Schedule travel and transportation Coordinated meetings and ordered the necessary supplies, including food Receptionist2012 to 2014 Food for Life, Durham, NC Provided superior customer service while interacting with clients, vendors and visitors Greeted customers with a welcoming smile and a wonderful disposition Performed general clerical duties to include answering phones, sorting mail, copying, faxing and filing Maintain weekly work reports EDUCATION AND TRAINING The Training Source, Inc., Seat Pleasant, MD 2019 Office and Professional Services Training Program (300-hour Professional Skills & MS Office Applications Course) Certificate of Completion Prince George’s Community College, Largo, MD 2017 Business Administration courses (15 credit hours) Intellect Health Institute, Temple Hills, MD 2016 Certified Home Health Aid