Antoinette J. Punla

ANTOINETTE J. PUNLA _____________________________________________________________________________________________ Objective: To build trusting professional relationships with special focus on providing exceptional service. Work Experience: Online English Tutor, Cambly, Remote February 2018 – Present Instruct students using conversational English and deliver excellent customer service. A self-starter, work independently as a well-functioning member of a virtual team. Follow communication procedures when handling student queries and providing insight on resolutions. Guide students with a one-on-one customized learning using computer/internet skills. Teach adults English from around the world and learn about different cultures, languages and traditions. Assistant Teacher, Cardinal McCloskey Services, Bronx, NY November 2017 – June 2018 Perform administrative duties which include data entry, typing reports and filing. Utilize excellent customer service when speaking with families from a wide range of cultural backgrounds. Connect with students and encourage them to excel. Also utilize fun curriculum based learning using technology. Utilize excellent communication skills and encourage children to converse in English to improve language ability. Provide children guidance to develop reading, writing, and speaking skills in English. Assist in formulating teaching methods to help students effectively communicate in English. Paraprofessional, Glenview Academy, Fairfield, NJ May 2015 – November 2017 Utilized customer service skills by answering parent questions and respecting cultural differences of families. Correspond with families written notes and in-person communications. Self-starter, able to work independently, as part of a team and have great time management skills. Utilized ability to train and teach students from different cultural backgrounds. Helped students with disabilities modify negative behavior by increasing understanding of self and others. Assistant Teacher, Lightbridge Academy, Clifton, NJ October 2014 – May 2015 Collected and entered data into computer database. Uplifting, patient and able to connect with children while nurturing a love of language. Encouraged young learners to socialize and interact appropriately. Communicate, sing, and read to students daily. Assisted in toileting, preparing food for children, served meals and regulated rest periods. Assistant Teacher, Delta T Group, Woodbridge, NJ September 2013 – October 2014 Worked independently to conform to all applicable safety and accountability measures. Assisted in building positive socialization skills and self-esteem. Monitored children in all areas throughout the day. Helped teachers in the classroom, supervised students and provided administrative support for teaching.  Assisted at risk students with learning disabilities achieve established goals in accordance with their IEP. Youth Worker, Goddard Riverside Community Center, New York, NY April 2007 - September 2012  Represented agency during outreach/ recruitment and at meetings and youth rally’s to discuss community issues. Assist parents with understanding objectives and supporting learning expectations and behavioral standards. Facilitated workshops and group discussions for students. Developed appropriate youth programming. Education:  TESOL Certification 2018 Associate of Science Degree in Early Childhood Education 2016 Microsoft Office Suite 2001