Anthony Rempillo

Anthony Rempillo Manila, Philippines I'm highly motivated, goal-oriented virtual professional; a decision-maker skilled in implementing new ideas. Hi! I'm Anthony Rempillo. A highly energetic Inside Sales Agent who consistently exceeds revenue goals. I have exceptional interpersonal communication and leadership skills. Diligently following with our leads and driving new business is what I'm all about. I have a strong foundation in real estate appointment setting since I've worked with different real estate professionals from the United States and real estate appointment setting is nothing new to me. As an ISA, I'm taking outbound calls for circle prospecting, for sale by owner (FSBO) and expired listings, I also have an experience helping newly hired ISAs to be familiar with the script and system, I can even help you out with other tasks like web research, email marketing and making follow ups to a potential buyer or seller, I highly value teamwork on this business and as a tenured ISA I encourage my teammates to collaborate as we focus on a common team goal and in that way we can be an effective team. I have an extensive knowledge in real estate appointment campaigns and I know I will be able to apply my experience and skills to meet the sales target and revenue of the company. As an experienced inside sales and customer service professional with a strong history of managing client relationships and increasing sales revenue for the company, I stand in a prime position to significantly contribute to your objectives in this role. I am man of integrity and always wanted to do the right thing for customers and the Company, I always make sure that the task given to me will be done in a timely manner and my goal is to go above and beyond your expectations. 1. Created several strategies and script to enhance the communication capability of the team members to set up an appointment for a real estate campaign. 2. Trained and supervise several newly hired customer service representatives (assistant to Unit Manager) 3. Established good working relationships with customers/clients. Professional Experience: Sept 2017 – Present Realty One Group Glendale Arizona Lead ISA :Handling a small team of appointment setters. Calling homeowners in Arizona area and set up and appointment with a License real estate agent to list/sell their property. Handling prospect calling, checking with homeowners if they are interested to sell their property. FSBO( for sale by owner) discussing with FSBO owners the benefits of listing the property with a License real estate agent and make a solid appointment. Expired listing, calling expired listing and set up and appointment. Mapping and uploading leads in dialer/system. May 2016 - Sept 2017 Homecity Real Estate Austin Texas Real estate appointment setter: Calling homeowners in Texas area and set up and appointment with a License real estate agent to list/sell their property. Handling prospect calling, checking with homeowners if they are interested to sell their property. FSBO( for sale by owner) discussing with FSBO owners the benefits of listing the property with a License real estate agent and make a solid appointment. Expired listing, calling expired listing and set up and appointment. Mapping and uploading leads in dialer/system. Web research, admin task, updating leads, spread sheet etc. Continuously enhancing skills and sharing new ideas and techniques on how to be a great real estate appointment setter. October 2013 – October 2017 CapitalOne Bank Manhattan NY Senior Operation Representative Handling inbound calls to prime, super prime and business credit cards. Providing the best customer service experience. Answered on average 50 customer calls per day and provided first call resolution to client inquiries on their billing statement, account/s and rewards by, using active listening skills and thorough knowledge of company products/services. October 2009 - October 2013 HSBC Manila Philippines Debt Recovery Officer: Handling inbound and outbound calls to any hsbc account to collect past due amount, settlements, debt. Responsible on collecting past due amounts from customers account. Helping customer to clear their debt and improve credit rating. Providing best possible solution to account and be out of collections queue Relevant Training: Inside Sales Agent - training knowledge Inside Sales 101 for different lead types, Objection Handling, Scripting, & Pre-qualification Buyer and seller real estate practices including documentation per transaction type. Acquisition and liquidation of Bank Owned property Bank qualifications/approval for Short Sale; REO property  Internet Marketing forms, lead sources, Lead Generation & CRM or database entry Common Lead Management systems including Boomtown, E Edge, Market Leader, and Tigerleads January 2007 Lyceum of Alabang Muntinlupa Philippines Hotel and Restaurant Management Associate course(minor degree) Recognition/Awards: Rated by previous employer as exceptional employee for 2 consecutive years. Top Collector for 2 consecutive quarters. Best Coach/Mentor awarded by Unit Manager. One of the Top agent for reliability One of the Top agent for Attendance metric Over all top agent for discipline metrics Exceptional performance awardee R.O.A.R (Recognizing Outstanding Associate Results) Awardee Consistently exceeded monthly sales targets.