Anthony Ramirez
CUSTOMER SERVICE
Texas City, TX 77590--
Work Experience
CUSTOMER SERVICE
19 YEARS *
TEACHER / TUTOR * 13.5 YEARS *
BUSINESS MANAGEMENT CONSULTANT * 9 YEARS *
MANAGER / MARTIAL ARTS INSTRUCTOR * 5 YEARS *
EXECUTIVE MARKETING LIAISON * 4.5 YEARS *
FIELD REPRESENTATIVE * 2.5 YEARS *
Skills
• Goal & Results driven Leader • Proven Relationship Builder •
• Resourceful Team Player • Adaptable • Loyal • Dependable • Organized •
• Critical Thinker • Efficient • Active Learning, Communication, & Listening •
• Excellent Customer Service Skills • Strong Retail, Restaurant, and Service
Education
BACHELOR OF SCIENCE in MARKETING MANAGEMENT
WESTERN GOVERNORS UNIVERSITY
June 2013
Skills
• VPN
• Help desk
• IT support
• Active Directory
• Computer networking
• Software troubleshooting
• ServiceNow
• Microsoft Office
Certifications and Licenses
CompTIA A+