Anthony Onwuha
PROFESSIONAL SUMMARY:
I am results-driven Telemarketing and Lead Generation professional with strong experience in sales and customer service across the banking and private sectors. Proven ability to work remotely, collaborate effectively with teams, and achieve organizational targets with minimal supervision. Skilled in customer engagement, lead conversion, relationship management, and sales performance.
CORE SKILLS:
Telemarketing and Cold Calling, Lead Generation and Qualification, Customer Service and Relationship Management, Sales and Revenue Growth, CRM and Sales Reporting, Team Collaboration, Target Achievement, Remote Work Discipline.
PROFESSIONAL EXPERIENCE:
Sales Executive:
Rephil Nigeria Limited Enugu| 2023 – 2025
Generated and qualified sales leads through outbound calls and follow-ups.
* Promoted company products and services to prospective clients.
* Maintained strong customer relationships to improve repeat business.
* Consistently met and exceeded sales targets.
SALES OFFICER:
Diamond Bank Plc Onitsha Anambra| 2014 – 2016
* Marketed bank products including accounts, loans, and financial services.
* Conducted direct sales and customer acquisition activities.
* Supported branch sales goals through effective prospecting and follow-up.
* Delivered excellent customer service to retain clients.
CUSTOMER SERVICE OFFICER:
Eco Bank Plc Port Harcourt | 2009 – 2013
* Attended to customer inquiries and resolved complaints professionally.
* Promoted bank products to existing and new customers.
* Maintained accurate customer records and supported service quality standards.
* Worked closely with team members to achieve service and sales objectives.
EDUCATION:
Enugu State University of Science and Technology (ESUT) | 2024 – 2026
Postgraduate Diploma in Education (PGDE
University of Port Harcourt (UNIPORT) | 2009 – 2011
Bachelor of Science (B.Sc.) – Finance and Banking
Institute of Management and Technology (IMT)| 1995 – 1998
Higher National Diploma (HND) – Business Administration & Management
PERSONAL ATTRIBUTES: Strong team player with a results-oriented mindset, able to work efficiently with little or no supervision, excellent communication and interpersonal skills and highly motivated and adaptable to remote work environments