Anthony Nwachukwu

 Anthony NWACHUKWU, PhD Project Manager --LinkedIn, Portfolio PROFESSIONAL SUMMARY Producer with over 8 years of experience in Quality Assurance, Learning & Development, Data Analysis, Digital Marketing and Sales. Skilled in managing creative projects, coordinating teams, and ensuring timely, high-quality delivery. Proficient in project management tools like Forecast and CRM systems, with a track record of streamlining workflows and supporting senior stakeholders. Detail-oriented, proactive, and focused on delivering results in fast-paced environments. SKILLS Administrative Support: Email management, Inbound call management, client management, Vendor management, communication management, Transcription, Meeting management Operations management: Document Management, Document Creation, SOP, Business process Documentation, workflow creation and management, Agile Methodologies: Scrum, Kanban, SAFe, Data Analytics & Market Analysis Communication: Slack, Gmail, outlook, IM, Presentation skills, Zoom, Teams CRM: Trello, Asana, Taxdome, Monday.com, ClickUP, Notion, O365, Freedcamp, Make.com, Jira IT: MS Office tools (Word, excel, PP, Visio), Google Suite, MS Project, ChatGPT, Canva, Adobe Premiere Pro WORK EXPERIENCE Project Manager, Stimulus Technologies(Freelance) MAY 2023 - PRESENT Effectively streamlined operations by developing and implementing efficient workflow processes. Collaborated closely with Project Leads and Stakeholders, ensuring alignment with client requirements and expectations. Provide updated meeting meetings, agendas, and project status Proactively managed client queries and requests, ensuring prompt resolution and maintaining high levels of satisfaction. Updated and maintained Project Plans to align with project requirements, ensuring timely delivery of milestones and deliverables. Conducted regular quality checks on project progress, leveraging project management tools for tracking and reporting. Provided training and support to team members, contributing to successful project delivery. Business Operations & CRM Specialist, Nestoil- Lagos. FEB. 2022 – APR. 2023 Nestoil- Nigeria's largest indigenous Engineering, Procurement, Construction & Commissioning Company in the Oil & Gas sector. Researched and advised on the implementation of a CRM system, leading to a 45% increase in operational efficiency within the first quarter. Developed SOPs and conducted team training on CRM usage, ensuring seamless integration and adoption. Managed client onboarding and migration processes within the CRM, monitoring workflows for client accounts. Oversaw the development and maintenance of databases essential for client services. Acted as the primary point of contact for customer account management, ensuring timely and successful delivery of services. Implemented process improvements to optimize organizational efficiency and foster growth. Executive Assistant, Greengate Specialties. – Lagos. SEPT. 2021 to DEC. 2021 Greengate Specialties is manufacturer, distributor of chemical raw materials for food, cosmetics and pharmaceutical industries Prepared research reports and statistical analyses for the CEO, aiding in decision-making processes. Managed digital asset metrics and streamlined operations through improved workflow organization. Demonstrated strong attention to detail in managing daily calendars and communications, preventing scheduling errors. Supported the CEO and sales team in managing operational workflows, ensuring smooth operations. Facilitated office organization through the development of electronic filing systems and document management. Learning & Development Coordinator, Conserveria Africana – Lagos. MAR. 2020 to OCT 2021 Conserveria Africana is manufacturer and distributor of branded food products in West Africa, a subsidiary of Watanmal Group Supported all departments in identifying their learning needs through evaluation and training plans. Prioritized and met mandatory and statutory requirements while planning for upcoming legislative changes. Conducted training needs analysis and implemented business-focused learning strategies. Sourced and procured external learning providers, negotiating cost-effective agreements. Managed the company training matrix for over 200 staff for over 1 year. Introduced E-book into the office Library as a COVID preventive measure. Ensured comprehensive training and inductions for new recruits through on-the-job training and mentoring. Supported technical department with training systems such as PLC to ensure smooth operations. Quality Assurance Specialist, Conserveria Africana- Lagos, Nigeria. OCT.2018 to MAR.2020 Conserveria Africana is manufacturer and distributor of branded food products in West Africa, a subsidiary of Watanmal Group Generated and submitted detailed reports to regulatory agencies (SON) and company leadership. Utilized hand tools, instruments, gauges, and equipment to complete accurate measurements. Organized paperwork, drafted unit correspondence, memos, and department updates. Managed office logistics, including scheduling appointments and maintaining files. Handled incoming and outgoing communication via telephone and email. Managed financial documentation such as expense reports and invoices. Carried out front office duties utilizing data entry skills in the framework of Quality Assurance unit database. EDUCATION & CERTIFICATION Post Graduate Diploma, Information Technology HIIT Bachelor of Science, Microbiology Usmanu Danfodiyo University Google Project Management Google x Coursera Professional Diploma in Project Management Udemy Online Course Customer Service: Problem-Solving & Troubleshooting LinkedIn Scrum Master Certification Specialization Coursera IELTS Academic (Overall- Band 8.5) LANGUAGES Fluent English, Igbo and Hausa (Spoken & Written) REFERENCES Available on request.