Anthony Lou Abaya

Anthony Lou Abaya

$6/hr
Technical Support| Project Specialist | Team Leader | Amazon VA
Reply rate:
20.0%
Availability:
Full-time (40 hrs/wk)
Age:
35 years old
Location:
Amlan, Negros Oriental, Philippines
Experience:
10 years
About
  • Technical Support Specialist at Qualfon Inc:
  • As a technical support specialist at Qualfon Inc, you will be responsible for providing exceptional customer service and technical assistance to customers experiencing technical issues. You will provide technical support via phone, chat, email, or other channels as needed, diagnosing and troubleshooting technical issues, and providing step-by-step solutions. You will escalate complex issues to higher-level support teams as necessary and document customer interactions to ensure that customer data is accurate and up-to-date. You will also work with other team members to identify common technical issues and develop solutions to improve the customer experience. To be successful in this role, you should have a strong technical background, excellent communication skills, and the ability to work well in a fast-paced environment. You should also have a customer-focused mindset and be committed to delivering a high level of service and support to every customer.
  • Team Leader at Scale AI (Remotasks):
  • As a Team Leader at Scale AI (Remotasks), you will be responsible for leading a team of remote workers and ensuring the successful completion of projects. Depending on the specific area of focus, you will oversee a team of data annotators, quality control specialists, or project managers. You will collaborate with other team leaders and departments to develop and implement processes and workflows that optimize productivity and quality. You will monitor team performance, provide feedback, and coach team members to improve their skills and performance. Additionally, you will work closely with the Operations team to ensure that projects are delivered on time and to the highest quality standards. To be successful in this role, you should have strong leadership skills, excellent communication skills, and experience managing remote teams. You should be comfortable working in a fast-paced, dynamic environment and be committed to delivering high-quality results.
  • Amazon Virtual Assistant specializing in FBA, Online Arbitrage, and Wholesale:
  • As an Amazon Virtual Assistant specializing in FBA, Online Arbitrage, and Wholesale, you will play a key role in helping Amazon sellers achieve their business goals. You will be responsible for a range of tasks, including product sourcing, price analysis, inventory management, listing optimization, and customer service. Using your expertise in FBA, Online Arbitrage, and Wholesale, you will identify profitable products, manage inventory levels, and optimize listings to improve sales and profitability. You will work closely with the seller to provide excellent customer service and ensure customer satisfaction. Additionally, you will be responsible for managing seller accounts, analyzing sales data, and providing reports on performance and profitability. To be successful in this role, you should have a strong understanding of Amazon's FBA program and the Online Arbitrage and Wholesale business models. You should also have excellent communication skills, be detail-oriented, and be comfortable working independently in a fast-paced, dynamic environment.
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