ANTHONY UZUH
E:-| P: - | L: Lagos, Nigeria | P: VA Portfolio
LinkedIn
SUMMARY
Efficient and reliable Virtual Assistant with over 3 years of experience providing administrative and customer support to
businesses. I can manage schedules, handle sensitive communication, and streamline daily tasks for busy professionals. I
bring a strong background in inbox and calendar management, travel coordination, data entry, digital file management, and
multitasking across teams.
EDUCATIONAL BACKGROUND
Nnamdi Azikiwe University - Anambra, Nigeria.
Bachelor's in Zoology.
September 2010 – August 2016
CERTIFICATIONS
ALX Africa – Virtual Assistant Training
Digital Exchange Academy – Virtual Assistant Professional Online Course
Erin Booth’s Virtual Assistant Online Training
Alison Online Certificate – Working as a Virtual Assistant Online Course
PROFESSIONAL WORK EXPERIENCE
1. Virtual Assistant
July 2025 - Present
Freelance – Remote
Managed email inboxes, coordinated calendars, and scheduled meetings for business clients.
Handled product listings and customer support on e-commerce platforms.
Maintained organised records and spreadsheets for quotes and order fulfilment.
Provided clear and timely responses to inquiries via email and live chat.
2. Virtual Assistant Intern
Mar 2025 – May 2025
Intern Pulse - Remote
Prepared and organised business documents, SOPs, ensuring seamless operations.
Designed custom presentation decks and portfolios using Google Workspace.
Managed calendars and scheduling for cross-time zone executives and property team leads.
Supported team operations by building and maintaining internal documentation, client onboarding flows, and digital
records.
Assisted with social media management for the fintech product POS-Padi, creating posts and visual designs to boost
brand outreach and audience engagement.
3. Administrative Assistant
Oct 2021 – Feb 2025
Smart Buy Fitness Concerns – Lagos. Nigeria (Hybrid)
Supported business order management and delivery coordination by monitoring online marketplace accounts
(Konga, Jumia) for new and pending orders.
Uploaded new products and updated existing listings with accurate pricing and product information across online
platforms.
Maintained organised sales, inventory, and customer records using Google Sheets and Excel.
Delivered responsive customer service and order support through email, phone calls, and live chat channels.
Conducted online market research to inform product positioning, pricing, and listing content updates.
4. Customer Service & Sales Representative
Jan 2014 – Feb 2021
Core Strength Fitness - Lagos, Nigeria (On-site)
Prospected and engaged potential clients via direct calls and social media messages.
Maintained accurate sales and contact records, supported by manual documentation tools.
Handled product inquiries and crafted responses based on FAQs and brand messaging.
Scheduled appointments and responded to service inquiries in real-time.
Used scripts and FAQs to draft consistent, accurate responses.
Handled sensitive customer complaints calmly and professionally.
5. Credit Risk Underwriter
Mar 2020 – Nov 2020
One Finance & Investments Ltd. - Lagos, Nigeria (Remote)
Verified client records and transaction data to ensure compliance with credit standards, contributing to accurate data
management.
Analysed client financial statements, providing data-driven recommendations that improved loan processing.
Facilitated client communication, addressing inquiries and verifying data integrity to maintain high transaction
accuracy.
6. Transaction Officer
Aug 2019 – Jan 2020
Access Bank PLC - Lagos, Nigeria (On-site)
Processed deposits, withdrawals, and check cashing with accuracy, maintaining confidentiality and banking
standards.
Addressed customer inquiries and promoted bank services, contributing to client satisfaction and service adoption.
Maintained transaction records per dual-control protocols, supporting data integrity and successful audits.
SKILLS
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Email Management
●
Digital File Management
●
Lead Generation
●
Calendar & Appointment
booking
●
Basic graphic designing
●
Problem Solving & Time Management
●
Discretion and
confidentiality
●
Accurate Data Entry & Record Keeping
●
Customer Support (Email, Live Chat)
Verbal and Written
Communication
●
Flexibility to work across different time
zones
●
Strong organisational skills
●
Online Research
●
TOOLS
●
Google Workspace
●
Microsoft Office suite
●
Zoom
●
MailChimp
●
Trello
●
Apollo.io
●
Canva
●
Calendly
●
Jumia
●
Konga
INTERESTS
●
Tourism & Travel
●
Social Activities and Volunteering
●
Cooking
●
Science
●
Healthcare
●
Music
● Movies
LANGUAGES
●
Football
●
Igbo - Native
●
English - Fluent
