Anthony Edet

ANTHONY EDET 80, Behind Oke Ogun Maternity, Upper Gaa-Akanbi, Ilorin, Kwara, Nigeria. HIGHLIGHTS OF QUALIFICATIONS • Ability to work independently as well as collaboratively with a team to achieve quality outcomes • Proven interpersonal, analytical, and problem-solving skills • Passionate about maximizing the use of technology to improve production and efficiency in any organization where this skill is needed. • Excellent customer service, verbal, and written communication skills • Passion to learn on and off the job with the ability to adapt to new work flow. Education B. A. Performing Arts Ahmadu Bello University, Zaria Certificate • Project Management Certificate • ALX Virtual Assistant • Google UX Design Professional Certificate • ALX AI Augmented Professional Development Skill • Transformative Leadership in tech • Basic Certificate in Christian Drama and Film Production • Leading Effective Meetings • National Youth Service Corp Certificate. • B.A. (Hons) Theatre and Performing Arts. • Senior School Certificate (NABTEB) • Certificate in Computer Engineering • Diploma in General Computer Studies. • Certificate in Printing Technology Nov 2017 - Work Experience Community Based Development Partners, Inc. (Kwara State) March 2023 – Ongoing Administrative Programmer Coordinator • Work with all stakeholders in ensuring smooth running of all branches of CBDPartners (Sickle Cell Initiative, Scholarship programme, Coding camp) • Create and maintain budgets to manage expenses. • Organizing training sessions, virtual meetings, and workshops. • Create, update, and manage digital training materials. • Assisting new team members in understanding digital tools and workflows. • Monitoring trainee progress and gathering feedback to enhance training outcomes. • Managing virtual learning environments to keep resources accessible and current. • Hand and manage print and digital media and design. Achievement • Assisted in scheduling and managing digital media outputs, achieving a 25% boost in audience engagement. • Coordinated administrative tasks across four branches, increasing overall program efficiency by 30%. • Streamlined communications and processes for the scholarship program, resulting in a 40% increase in admitted students. • Oversaw content updates and maintained consistent messaging, enhancing community awareness and event success. Citizens of Light Church Global, Kwara State. Jan 2023 – Ongoing Lead Production/Manager • Oversee production operations, ensuring timely and quality delivery of content • Collaborate with creative and technical teams to maintain seamless workflows • Design and implement production schedules, workflows, and timelines. • Develop and implement production schedules, workflows, and timelines. • Monitor production processes to uphold established quality standards. • Facilitate clear communication across teams to align on production goals. Achievements: • Streamlined production workflows, reducing project turnaround time by 25% and enabling timely, high-quality content delivery across all projects. • Successfully coordinated with cross-functional teams (creative, technical, among other team members), leading to a 60% increase in productivity through clear communication and optimized collaboration. Metro Computer Based Test Center, Ilorin, Kwara State. Feb 2020 – Feb 2023 Supervisor/Customer Support Agent. • Manage the vending process of e-pins, ensuring smooth and accurate distribution, enhancing customer satisfaction. • Assign tasks and supervise support staff, ensuring that all customer interactions are handled professionally and promptly. • Accurately record customer complaints, then coordinate with the appropriate departments to resolve issues swiftly. • Act as the primary point of contact for customer inquiries, ensuring clear, empathetic, and effective communication. • Maintain detailed and accurate records of customer transactions and financial inflows to support transparency and accountability. • Track and analyze support metrics to identify trends, improve response times, and elevate overall customer service standards. Achievements: • Successfully managed the vending of over UTME/DE e-pins for candidates, ensuring seamless transactions and reducing purchase errors by 20% through careful handling and streamlined processes. • Directed a team of 40 ad-hoc staff by assigning tasks and closely monitoring completion rates, resulting in an 80% increase in productivity during peak registration periods. • • Maintained comprehensive records of e-pin sales and financial inflows, enhancing transaction accuracy by 20% and supporting transparent, accessible financial reporting. Documented and escalated all candidate complaints to the appropriate departments, facilitating timely resolutions and improving overall customer satisfaction by 25% during and after UTME/DE registration. Volunteer Experience • Sustainable Goals Achievers Medical and Christmas Carol Outreach • CBDP Technology for Good Hackathon. Graphic designer and Media Coordinator • Graphic designer for Class of 2017 • Marrying My Temptation (Freedom Studio Youtube series) As Production Manager • Emmanuel Baptist Church Igbese Film Shoot. Ass. Cameraman. • Tunmise (A Emmanuel Aina Film) Ass. Cameraman • Gravity (Freedom Studio youtube series) As Production Manager • Volunteer Artist Foundation Project, Ahmadu Bello University, Zaria, Kaduna State. As Assistant Gaffer man for a documentary on Emergency Contact (Dial 911). • Volunteer for Purple (NGO) Campus Sensitization on Healthy Relationship for Men and Women. As Drama and Media Personnel. Software and Skills Proficiency Software • Proficient in Adobe Photoshop, Audition, Premiere, Microsoft office application, Canva, Figma, Framer. Virtual Assistant tool • E-registration suite, Google Workspace, Trello, Zoom, Calendly, Tripit Technical skills • Data entry • Electronic record management • Customer support service • Project management • Stakeholder management • Expense tracking • Internet research Referee Available upon request - Professional/Additional Skills • Excellent in communication and strong organizational skill. • Effective team collaboration and creative problem-solving • Robust administrative management and process optimization • Proven team leadership, coordination, scheduling, and record keeping • Skilled in media engagement and managing digital communications