Anthonell Suarez Panaglima

As a Professional Technical Support Specialist I'm capable in resolving technical issues concerning customer's accounts or company software infrastructure in general.Below are the summary of my specific job function

• Install and configure computer systems and applications within the company

• Respond to customer inquiries and assist in troubleshooting and resolving challenges

• Actively update, maintain and monitor all aspects of computer networks

• Resolve technical issues related to network interruptions

• Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems

• Maintain a working log detailed all required system updates, as well as the date of completion