Anselm Sadiq
Executive Assistant
Email:-
Phone No: -
Professional Profile
I am a highly organized Executive Assistant with over four years of experience improving accuracy and efficiency
by maintaining and developing administrative processes. I am a focused and communicative individual with
excellent data entry, time management, and customer service skills. I am skilled in problem-solving and adapting
to fast-paced environments and I have a passion for driving innovation and achieving success.
Skills
| Communication | Problem Solving | Team Collaboration | Time Management | Organizational Skills |
Administrative Support | Data Entry | Confidentiality | Performance Management | Record Keeping |
Diversity and Inclusion | Training and Development | Adaptability | Calendar Management | Email
Management | Personnel Support | Office Management | Documentation | Conflict Resolution | Analytical
Skills | Interpersonal Skills
Tools:
Microsoft Word | Microsoft PowerPoint | Microsoft Excel | Zendesk | Asana | Slack | LinkedIn |Google
Workspace | ZohoDesk | Micro sip |Zoom | Indeed | Microsoft Teams | Google Meet | Canva | Indeed
Professional Experience
Digital Factory Inc. USA (Remote)
(Executive Assistant/ HR Social Media Strategist)
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June – Till Date
Managed executive calendars, scheduling over 50 meetings per month, improving time management
by 25%.
Assisted in preparing and editing presentations for board meetings, improving overall presentation
clarity by 20%.
Manage social media platforms to promote company culture and employer branding.
Research and propose team building and company culture initiatives.
Implemented a content calendar strategy to ensure consistent and impactful messaging across all
social media platforms, leading to a 15% increase in follower growth.
Collaborated with department heads to design and execute team-building events, resulting in a 25%
increase in cross-departmental collaboration and communication.
Managed internal communication platforms (email, slack) to distribute updates, announcements, and
policy changes
Successfully addressed and resolved 95% of customer issues during live chat interactions, ensuring a
high level of customer satisfaction
Wrote high-quality content for clients, improving customer engagement and helping them obtain
information 30% faster by simplifying content presentation and clarity.
Created compelling content for online publications, driving a 15% increase in followers and
enhancing brand visibility across all social media platforms.
Rework AI/HubnexLabs India (Remote)
(Administrative Officer/ Social Media Manager Intern)
Jan 2024 – July 2024
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Developed and implement programs supporting organizational development, volunteer
engagement, and retention.
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Implemented a content calendar strategy to ensure consistent and impactful messaging across all
social media platforms, leading to a 15% increase in follower growth.
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Supported team leads in implementing performance management processes, including coaching
and feedback, resulting in a 20% improvement in team productivity.
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Schedule and coordinate meetings and appointments.
Sylvastar Group Abuja
(Administrative Officer/ Social Media Manager)
Feb 2022 – Jan 2024
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Managed daily scheduling and provided administrative support for the entire department,
increasing overall operational efficiency and task prioritization.
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Wrote high-quality content for clients, improving customer engagement and helping them obtain
information 30% faster by simplifying content presentation and clarity.
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Created compelling content for online publications, driving a 25% increase in followers and
enhancing brand visibility across digital platforms.
National Defence Head Quarters
(Executive Assistant)
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Organized and coordinated conferences and monthly meeting
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Jan 2021 – Dec 2021
Provided comprehensive research leading to well-informed decision-making by executives.
Delivered high-quality documents, resulting in a 20% improvement in communication efficiency.
Contributed to process improvement, providing valuable administrative support and training for
various functions
Pinehurst Estate Co. (Remote)
(Virtual Assistant/ Customer Service Representative)
Feb 2017 – May 2020
Streamlined operations, improving task completion efficiency by 25% through effective calendar
management, email handling, and task prioritization.
Worked closely with technical support and sales teams to escalate complex issues, reducing
resolution times by 25% and improving interdepartmental communication.
Successfully addressed and resolved 95% of customer issues during live chat interactions, ensuring a
high level of customer satisfaction.
Maintained an average response time of under 2 minutes, enhancing the overall customer experience
and reducing wait time
Maintained a 98% follow-up rate, ensuring consistent customer engagement and relationship
management.
Improved document organization, leading to an increase in data accuracy.
Education & Certifications
Certificate of Virtual Assistant
ALX
Federal University Of Technology Minna, Nigeria
BSc Geography
