Anoop Kn

ANOOP KN Royal Fortress – 4F, Eroor West, Tripunitura, Kochi Mobile:-, Email:-CAREER SUMMARY:  Total 17 plus years of experience in successfully coordinating the activities in IT Business including Client Management, Project Coordination, Administration, Digital Marketing, Pre-Sales & Operations  President of JCI Cochin in 2019. Carried out several management, training, business and community development projects.  Certification in Fundamentals of Digital Marketing provided by Google  Certified Zone Trainer of JCI India  Experienced soft skills trainer  4 years of experience in managing and operating the entire office and clients of an IT firm located in Abu Dhabi  Well-versed in pre-sales presentations and project document preparations  Experienced in Functional Specification Documentation, Requirement Analysis, Demonstrations  Member or Junior Chamber International & PMI WORK EXPERIENCE: AlignMinds Technologies, Kochi Digital Solutions Consultant - Oct 2016 to Till Date Key Responsibilities:  Coordination Web & Mobile Applications from conceptualization to implementation  Involving in Administrative Tasks, Recruitment Process, Resource Engagement Programs  Client Management, Negotiations, Problem Solving  Tender Management of both government and private establishments of African countries, USA, Australia and USA  Engagement with the customers, analyze the business cases and requirements, provide solutions  Preparation of BRD Documents, Scope Documents, Project Plans  Project Estimation and Proposal Development  Creating Presentations, Wireframes and User Stories  Creating, analyzing, and validating detailed functional specifications of websites & mobile apps  Digital Marketing coordination Art Software & Technology, Info park, Kochi Project Manager - Dec 2011 to Mar 2016 Key Responsibilities:  Being a central point of information for business relationship relate matters and responsible for Project Management  Identifying, acquiring, developing and maintaining customer relationships. Delivering excellent customer service and coming up with ideas to improve customer relationships.  Planning projects and activities systematically in line with business priorities.  Measuring customer satisfaction levels, establishing and continuing the relationships  Develop and review SOW, proposals, functional spec, business requirement documents  Preparation of sales presentations, demos.  Ensure the team appraisals, training and improvement  Working closely with the Management, Project Team, HR & Accounts  Involving in recruitment process, interviews and inductions  Lead the Digital Marketing & SEO department. Plan and execute the SEO/SMM and Social Media Campaigns Winds Online Pvt Ltd, Kochi Branch Manager - Sept 2006 to Dec 2011 Key Responsibilities:  Central point of contact in operational area for business relationship relate matters  Client relations management  Define requirements, tasks, and resources associated to SEO strategy. Manage and execute implementation of SEO strategy.  Management and coordination of entire branch  Project Coordination from initiation to sign-off  Creation of project documentations & presentations  Processing a high volume of enquires and emails from customers  Requirement analysis & client Servicing Select Software Systems, Abu Dhabi, UAE Project Coordinator - Feb 2003 to Aug 2006 Key Responsibilities:  Meeting new leads generated by sales team and converting them  Customer management and support  Project coordination from conceptualization to deployment  Outsourcing management, coordinating with third party vendors  Doing presentations and demos EDUCATIONAL BACKGROUND:- Postgraduate Certification (GNIIT) from NIIT - Bachelors of Commerce (BCOM) (University of Calicut, Kerala) CERTIFICATIONS: Google Certification in ‘Online Marketing Fundamentals’ EXTRA-CURRICULAR ACTIVITIES: Member of Junior Chamber International India Member of Project Management Institute Junior Chamber National Award for best project in 1996 PERSONAL DETAILS: DOB: 29/06/1974 Marital Status: Married Languages Known: English, Hindi & Malayalam