ANOOP JAIN-,--
PROFILE
My educational qualifications and 11 years of professional experience with one of the leading private sector bank and having experience of Working as a freelancer, have given me the necessary foundation to handle higher level of responsibilities in the financial services sector. I am a result oriented & hard working professional who believes in teamwork.
Working as a freelancer :January 2015 to till
I am working as a freelancer from 2015 to till date
I am an individual offering professional data entry outsourcing service. Over 8 years experience successfully performing a number of data entry and clerical tasks. I have a proven track record of efficiency and accuracy in managing multiple functions, solving problems, maintaining confidentiality and producing quality work. I’m extremely detail-orientated and can spot documentation errors from a mile away. I also have strong management abilities; I can take on almost any job, no matter how small or large it may be, and provide an incredibly fast turnaround time and extremely high levels of accuracy.
My service includes: Word Press products Listing, Customer service, email handling, Amazon Products Listing, Ebay Product listing, Data entry from pdf to excel, data entry from websites to excels, Analyze inventory levels and create Amazon FBA replenishment shipments accordingly, Analyze FBA sales to forecast future needs and reorders, Ebay/ Amazon order processing ,Update Customer Tracking Numbers, Data entry from websites to Excel, Amazon Product Research, Amazon Marketing (Inventory management, Ads management, SEO, Promotions, Reports generation, Bundling, Relaunching of products)
PROFESSIONAL EXPERIENCE
HDFC BANK LTD (January 2010 to April 2016)
Role: Deputy Manager (Chandigarh)
Personal banker – sales (customer acquisition)
Sales
Ensuring customer avail our direct banking channels as a primary channel
Registering them with various DBC’S
Giving them demonstration on the usage of the same
Migrate customer to opt for taking statement through net banking.
Ch 126 calling
Ensuring compliance of KYC, identification of customer and communication of product eligibility.
Generating sales lead for PB sales, coex, asset coordinator.
To generate lead for all liability products including NRI accounts
Hotkey generation for third party products, old, credit cards and assets lead.
Selling of third party products like General Insurance, Life insurance, and Mutual funds etc.
Customer services
Operations
Custodian of deliverables i.e. welcome kit, cheque book, ATM/debit cards tatkal kit etc
Monitoring and timely indenting of branch stationery
Passbook printings as and when required
Locker operations for the customers
To handle balance enquires/ brief transaction details / statement or balance confirmation certificate/stop payment / hot listing request immediately on receipt of the same.
Accepting transfer requests, RTGS, NEFT etc., from customers and ensuring the processing of the same as per timeline
Accepting request for TD issuance, renewal, closure including deposit loans
Handling TD related queries, follow up with customers
Attending to any other customer queries.
Locker operations and following related process
Maintenance of undelivered items and ensuring the delivery of the same to respective customers
ICICI Bank (Apr 07 – Dec. 09)
Role: Branch Banking Officer
I was managing the cash counter at the ICICI Bank branch catering to 10,000 SME customers in Ludhiana. The branch handles cash transactions of more than Rs 1 Cr on a daily basis.
I have also handled responsibilities across the following key performance areas:
A. New Customer Acquisition:
Opening Current accounts & Saving accounts
Opening fixed deposits / recurring deposits
KYC guidelines compliance
B. Generating Fee Income:
Cross selling insurance products of ICICI Prudential and ICICI Lombard
Issue of demand drafts / pay orders/ accounts statements
Selling Gold products
Selling NFOs of Mutual fund companies
C. Managing existing customer relationships:
Enhancing customer relationship value by upgrading normal customer accounts to Silver customer, Gold customer, Platinum customer etc.
High value cheque clearing / RTGS at the branch upto 5 lakhs
Lodging customer requests & solving queries through FCRM & E-search.
Tax Consultant (May 06 – Dec 06)
I worked with the leading Tax Consultant of Chandigarh: Mr. Daljeet Singh Sandhu in the area of Sales tax & Income tax consulting.
ACADEMIC QUALIFICATION
MBA(Finance) – Sikkim Manipal University
Post Graduate Diploma in Banking Operations (PGDBO) - Institute of Finance, Banking & Insurance, 2007.
Bachelor of Law (LL.B) - Panjab University, Chandigarh, 2006.
Bachelor of Commerce (B.Com) – Panjab University, Chandigarh, 2002.
Central Board of Secondary Education (CBSE) - Motiram Arya School, Chandigarh, 1999.
Additional Qualification
Foundation program in Computer Application (D.I.T) from Manipal University.
Well versed with banking software: Finacle, CTL & FCRM.
IRDA license through Max New York Life Insurance.
AMFI Certification
NISM Certification
Personal Details
Date of Birth:17th May, 1981
Nationality:Indian
Marital Status :Married
Languages Known :English, Hindi, and Punjabi
Address : House No 1450, Sector 15, Panchkula, Haryana.
