ANOINTING OKWARAEJESU
Phone: -
Email:-
SUMMARY
Dedicated and customer-focused individual poised for opportunities
where I can leverage my excellent communication skills and
problem solving abilities to provide exceptional service and
contribute to customer satisfaction and company growth.
SKILLS
Excellent verbal and written
communication skills in English
Strong interpersonal skills and ability to
work well in a team
Proficient in using CRM software and call
center applications
Ability to multitask and prioritize in a fastpaced environment
EDUCATION
HIGHER NATIONAL DIPLOMA
Federal Polytechnic Nekede, Owerri
Graduated: 2019
EXPERIENCE
CUSTOMER SERVICE REPRESENTATIVE
KILO HEALTH DIGITAL WELLNESS-
Respond to customer inquiries via phone, email and chat
in a timely and professional manner
Resolve customer complaints and issues effectively,
ensuring high levels of customer satisfaction
Provide product information and assistance with billing
and account enquiries
Collaborate with other departments to escalate and
resolve complex customer issues
CERTIFICATIONS
Customer Service : Handling
Customers through Chat and
Text
Customer Service Foundations
Applied Digital Skills
Call Center Training Program
