Anochiam Franklin Uchenna

ANOCHIAM FRANKLIN UCHENNA 6,IFELODUN STREET, OFF SADIKU ROAD, ILASAMAJA, LAGOS, NIGERIA Email:-Mobile:- Entry-level IT support professional seeking a full-time role in Information Technology. Recently completed the Google IT Support Professional Certificate — an eight-month IT support program that covers troubleshooting, customer service, networking, operating systems, system administration, and security, and includes hands-on labs. Credentials Google IT Support Professional Certificate License, COUSERA 15TH October, 2022 October, 2022. WORK EXPERIENCE Deepija Telecommunications Nigeria Limited, 2020-Till date Position: IT Support Specialist Duties: ● ● Supporting clients on Convox call center solution Network administration Vedic Lifecare Hospital, 2020-Till date Position: IT Support Specialist (Contract Staff) Duties: ● Configuring network modems and monitoring internet traffic on it ● Troubleshooting and fixing staff computers and printers ● Configuring printers to the network ● Manages call center solution Colmecs Engineering Limited, 2019-Till date Position: IT Support Specialist (Part-time) Duties: ● ● ● ● Troubleshooting and fixing staff computers and mobile devices. Creating and configuring staff mails on outlook and cpanel. Managing website and social media contacts. Deploy, implement and manage softwares solutions to improve staff performance Ezon Technologies, Lagos, 2019-Till date Position: Freelancer Duties: ● ● ● Provisioning Client machines for an accounting software implementation Troubleshooting and fixing client systems Website management and hosting SKILLS AND ABILITIES Professionalism and learning is displayed through personal development to maintain up to date knowledge on policies and products. Develops an innovative and effective solution to complex problems, and is able to diagnose an issue by getting to the root cause. Technical skills: ● ● ● ● ● ● ● ● ● ● ● Experienced in computer maintenance and repair services Experienced in printer configuration and maintenance. Knowledge of telemetry, control, instrumentation and electronic designs. Knowledge of inverter and solar panel installation and maintenance. UPS installation Knowledge of C++ programming language Knowledge of Switch and router configuration Knowledge of Computer Networking Knowledge of the enterprise environment Fundamental knowledge of Digital marketing and Big Data Fundamental knowledge of Domain and web hosting, cloud technology Special Attributes · Independence, Honesty, Target driven and Result Oriented Hobbies and Interests · Reading motivational books, travelling to good places, socializing with new people Referees · Available on request