Annu Ann Jacob

Post-graduate Civil Engineer who is an experienced, dedicated, organized, and self-motivated individual. I am an expert in MS office packages and I always deliver on time. My clients and employers are always satisfied with my work.

Experienced over 6 years and proven success in different fields of engineering, education, administration, and marketing. Currently working as an Administrative and Marketing Executive for a law firm. My job description is as below:

·     Transcribing and proof-reading legal documents

·     Filing, organizing, scanning, copying, and faxing legal documents

·     Scheduling court depositions hearings and client meetings

·     Organizing solicitor schedules e.g. travel arrangements, meetings

·     Processing invoices and reimbursements.

·     Speaking with clients over the phone and in-person

·     Filing documents with the court ahead of deadlines

·     Manages the day-to-day operations of the office; prioritizes the use of support staff and facilities.

·     Manages the daily operations of information systems.

·     Manages equipment, office services, and facilities.

·     Manages schedules and appointments including trial dates and hearings, meetings, and travel.

·     Maintains a professional and positive work environment by facilitating effective communication and information sharing among professional, paraprofessional, management, and support staff.

·     Prepares legal correspondence and documentation.

·     Participates in the strategic planning process with management to identify and accomplish organizational goals.

·     Establish a strategic marketing plan that effectively promotes our legal firm

·     Develop content for digital marketing campaigns including email, social media, and online advertisements that will get the word out there about our legal services

·     Handle the copywriting and image creation for all outgoing print marketing materials including letterhead, business cards, brochures, flyers, etc. to ensure the firm is presented professionally

·     Manage social media and website content to ensure all content is up to date and relevant

·     Deliver reports on monthly analytics across web and social platforms, stay up-to-date on the latest market research and advise on improvements

·     Manage administrative works and correspond with other departments.

·     Staff motivation, staff evaluation, and monitoring of daily functioning of employees.

·     Perform general office duties such as ordering supplies, maintaining records system,document control, and bookkeeping work.

·     Obtain and evaluate all relevant information to handle product, pricing, and deliveryinquiries.

·     Generate reports, transcribe minutes of meetings, create presentations, and conductresearch.

·     Maintain polite and professional communication via phone and email.

·     Respond promptly, handle and resolve customer inquiries and complaints.