ANNITAH BIRUNGI /Virtual Assistant .
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Working Remotely.
Administrative Assistant | Social media Maintenance .
Experience in high- level executive support and administrative
assistance.
Thrive in managing schedules, travel management , calendar and
email management, conducting online research & business
communication.
Proficient in microsoft office , project management tasks
conferencing platforms & Google workspace.
Competence in social media maintenance in scheduling posts,
engagement in comments , analytics , intermediary content
creation skills of blog posts, articles, and posters.
Work Experience.
1)Digital marketing Manager (Associate) | AsiaticInCorp| March
2025- present.
I leverage my creativity and technical expertise to drive brand
awareness and engagement ;
Content creation ; writing compelling articles for blog posts that
resonate with our target audience.
Visualcontent ; designing eye-catching posters and reels that
showcase our brand’s story .
Social media maintenance , scheduling posts on instagram,
linkedin, facebook and implementing strategies to grow our online
presence and engagement.
Email Marketing and management ; through utilizing Apollo. Io to
craft and send targeted campaigns that drive conversions and as
well as inbox organisation filtering and response.
2) Administrative Assistant | Prestige Link Ltd (july 2023march2024)
At prestige Link ltd , a recruitment agency specialising in
international job placements, I honed my organisational and
communication skills ;
Client management ; coordinating with clients and candidates to
facilitate successful placements .
Recruitment support ; assisting in the recruitment process of
candidate documentation .
Administrative tasks ; managing records , handling correspondence
, client orientation, handling phone calls and file management.
Some skills I developed in this role included, strong communication
and interpersonal skills, attention to detail and organisational
abilities , ability to work in a fast- paced environment.
3) Customer Care Representative Upendo wholesale Cereal
Store.
I developed strong customer- facing skills,
Customer support; Responding to customer inquiries , resolving
issues and ensuring customer satisfaction.
Order management ; assisting with order processing, tracking and
delivery ‘
Relationship building ;building rapport with customers to foster
loyalty and retention .
I developed excellent communication and interpersonal skills,
problem solving and conflict resolution , and customer relationship
management . time management and mult-tasking.
Skills
Digital marketing skills
Content creation(writing blog posts)
Visual Content creation(designing posters and reels)
Social media management
Email Marketing
Administrative Skills
Client management
Recruitment support
Record-keeping and documentation
Calendar management
Data entry
Travel arrangement
Online research
Scheduling
Customer Service Skills
Customer support and issue resolution
Order management and tracking
Relationship building and customer retention
Communication and interpersonal skills
Soft skills
Time management and multitasking
Problem -solving and conflict resolution
Attention to detail and interpersonal skills.
Education
Bachelors of Business Administration and Management.
Certifications
Must - Have skills for Virtual Assistants(Udemy)
Advanced Email-marketing
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