Aspire rama 4
Bangkok, Thailand 10110
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Annika Zorn
SKILLS
Languages:
Swedish - fluent in speaking, reading and writing (Native).
English - fluent in speaking, reading and writing.
German - good speaking and writing skills (not formal).
Thai - Basic
EXPERIENCE
Nordic Marketing Services, Bangkok — Sales agent
January 2018 - PRESENT
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Cold calls to private individuals by phone to solicit sales for offered
product.
Politely and effectively provided customer information and benefits
regarding offered product.
Use a script as a guideline but also personalize it to the potential
customer.
Orange Link Services, Bangkok — Sales Agent
August 2017 - January 2018
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Cold calls to private individuals by phone to solicit sales for offered
product.
Politely and effectively provided customer information and benefits
regarding offered product.
Use a script as a guideline but also personalize it to the potential
customer.
Philsburger, Stockholm — Restaurant Waitress
March 2017 - August 2017
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Various task due to fast pace environment, switch with ease from task to
task.
Assist customer to table, taking orders and closing tab.
Setting up restaurant from lunch service to dinner service and preparing
the bar/restaurant for evening service.
Assist with closing the restaurant and the cash register.
Sabai Sabai Spa, Stockholm — Part time Front desk receptionist
April 2017 - August 2017
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Opening and closing Spa.
Taking bookings through phone or drop-in.
Assisted the masseuses by cleaning the massage rooms before and after
every client.
Assisted customers with giving information regarding different massages
and massage techniques.
Sabai Song, Stockholm — Part time waitress
January 2017 - August 2017
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Opening restaurant for evening service.
Taking orders via table service and Take-Away orders via phone and app.
Assist with inventory.
Open and close cash register to make sure the sales and money is
accurate.
Hewlett Packard (CPL Integrated Services), Leixlip
—Technical support agent lvl 1
September 2015 - December 2016
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First point of contact for IT and technical queries.
Diagnose and resolve hardware and software issues.
Configuring and managing backup and restore procedures.
Updating the knowledge base.
In-depth knowledge of Microsoft Windows operating system (XP,
Vista,Windows 7/8).
Maintaining a wide range of computer hardware and software programs.
Assist with locked out account.
F.Ad. Mueller Soehne, Wiesbaden Germany — Ocularist
August 2010 - September 2015
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Apprentice manufacturing prosthetic eyes out of glass.
Attending seminars held by ophthalmologist.
Studying the eyes anatomical structure, chemistry and health insurance
system in Germany.
Passing the practical and theoretical assistance exam 2014.
Assisted patients by making prosthetic eyes under the supervision of
experienced colleagues.
EDUCATION
Gubbängsskolan, Stockholm — High School
August 2007 - June 2010, Stockholm
Certification
Ocularist Assistant 2014
