Annie Usenobong Warrie

Annie Usenobong Warrie

$10/hr
Customer Services Representative
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Lagos, Lagos, Nigeria
Experience:
5 years
About

My background lies in successfully identifying customer needs, managing superior customer relationships, ensuring customer success, and providing outstanding customer service to meet and surpass customers' expectations.

Throughout my career, I have been privileged to handle and troubleshoot technical errors, manage customer communications and initiatives to improve customer services, increase customer satisfaction and maintain customer retention. More so, I have worked with business development experts, sales team, and c-level executives on ideation activities aimed at optimizing sales carrying out customer need analysis, identifying buying personas, and improving inbound and outbound marketing strategies.

Lastly, I enjoy challenges and look forward to opportunities where I can assume more responsibilities. I equally want to immerse myself in collaborative efforts aimed at proffering solutions to ensure a positive customer experience and satisfaction.

Skills
Languages
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