ANNIE B. TOLOMIA
E-mail Add:-Skype I.D: anne24510
Mobile Number: (-
_____________________ _______________________________________________
OBJECTIVE: To provide competent service to my clients using my knowledge, skills and experience to produce good quality result.
QUALIFICATION:
Very Detail oriented, goal-oriented, task-oriented, responsible and trustworthy
Assertive, dedicated, trainable, flexible and a team player
HIGHEST EDUCATIONAL ATTAINMENT:
BACHELOR OF SCIENCE IN COMPUTER ENGINEERING 2006
AMA COMPUTER COLLEGE
TACLOBAN CITY, LEYTE
PHILIPPINES
SPECIAL SKILLS/TOOLS:
WordPress (website development and posting)
Canva and Fotojet (Social Media Posting creation)
Asana (project assignment)
Slack
Social Media Management
Click2mail (postcard orders and checking the listings)
Zoho Campaigns
Zoho CRM (prospect clients and customer data)
Podio
Propstream
REIREPLY
Skyslope
Trello
Hellosign.com
Google Hangout
Dropbox
Google (Drive, Docs, Forms, Calendar, Gmail)
Spinnerchief (Article spinning)
Senuke
PicMonkey, PowerPoint and Basic Adobe Photoshop (Facebook Poster)
Customize and Manage Facebook Page Using Pagemodo
SEO (Article Spinning, Posting, Blog Commenting)
Video creation from images (Animoto and Youtube)
Microsoft Word, Excel, PowerPoint
Computer Maintenance
SOCIAL MEDIA ACCOUNTS:
Blog: https://annetolomia.wordpress.com/
Facebook Page: https://www.facebook.com/vaannetolomia/?modal=admin_todo_tour
Linkedin: https://www.linkedin.com/in/annie-tolomia-868a4b56/
WORK EXPERIENCE:
CREDIT ANALYST/QUALITY ASSURANCE SPECIALIST
Company: COREDATA INC.
Inclusive Date: Dec. 2006 – Aug. 2007
Duties and Responsibilities:
Process the concern of the consumers about their credit cards according from their disputed letters
Analyzes and interprets the consumer’s concern and problems
Examining the consumer’s documents if it is acceptable or not
Evaluates the agents work and give feedback to the agents
Freelance (online work from home)
VIRTUAL ASSISTANT FOR REAL ESTATE COMPANY
Inclusive Date: Dec. 2014 – July 2021
Duties and Responsibilities:
Monitor and Chat with the website visitors
Monitor and manage Email address
Listen and review the call conversation between the sellers and call center representatives (Quality Check)
Add, check, edit the entries in the Zoho CRM and making sure it matches the call recording conversation
Monitor and track the volume of incoming calls based from “https://roop.callroi.com/”
Attach the call recording and other documents to the lead in Zoho
Create and send Autoresponder emails using Zoho Campaign
Prepare Contracts for Signing using Hellosign.com and GoogleDocs
File Management (organize files using Dropbox and Google drive)
Monitor and update daily, weekly and monthly the number calls, lead status, transactions status, marketing costs, and sales reports.
Compute marketing costs and other reports
Sort mailing lists
Manage client’s social media (answer inquiries)
Send postcards to prospects sellers using Click2mail
Set Up Postcards and navigating Click2mail MOL Pro
Create fb inspirational images
Create Powerpoint Presentation
Post photos to wordpress
Upload videos to Youtube
Convert images to video using Youtube
Add folder and navigate files in Dropbox
Pulling property price range using “http://www.eppraisal.com/”
Use Bitly Link Shortener to shorten links
Making outgoing and incoming calls to clients
Preparing contracts
Sorting Receipts and other bills
Organizing mails
Downloading and sorting mails from travelingmailbox
Use Rei Reply in calls and Campaigns
WEB RESEARCH
Duties and Responsibilities:
Lead Generation
Searches prospect clients contact information and save it to excel or CRM
Searches businesses from Google maps
Searches Images that fits on a certain articles topic
Searches Ski Resorts in specific places, determine the latitude and longitude of the slopes and save it to google docs or excel.
PRODUCT RESEARCH
Duties and Responsibilities:
Searches online products, compare products between the selling website and suppliers website, and categorize each product
Searches items in (Amazon and eBay) that are saleable and look for that same items in other websites that has cheaper price and make sure each items if sold will have profit for it
LINK BUILDER/SPINNER
Duties and Responsibilities:
Spin the articles written by a writer
Follow the task schedules
Make accounts, post, build links and write comments of the list of blogs
TASK DISPATCHER
Duties and Responsibilities:
Serves as a mediator between the client and worker
Assess the task on how long it will take and what tools to be used in working for it
OTHER ADMIN JOB
Duties and Responsibilities:
Sends pre-written emails to possible clients and modify the emails to fit for client’s needs
Makes reports at the end of the tasked using Microsoft Excel and Word
PERSONAL DATA:
Age: 37 yrs. old
Status: Single
Citizenship: Filipino
Languages: Cebuano, Waray, Tagalog and English
