My name is Annie Morgan, I have 7 years in Customer Service and sales. I was a manager in a retail environment for 5 years, then I switched careers and have been in Banking/Financial for a large, nationwide bank for 6 years. I highly enjoy Customer Service in every aspect and especially building rapport with customers. I currently type 57 wpm, have proficient skills in Microsoft, dual monitors, and also chat/phone support. My work availability is as needed by my contractor