Annie Marichelle Banayo Bruto

ANNIE MARICHELLE BRUTO ADMINISTRATIVE ASSISTANT | CUSTOMER SERVICE SUPPORT EMPLOYMENT BACKGROUND PERSONAL PROFILE I am a driven, highly motivated, multilingual administrative professional with over 2 years of experience providing executive-level support and a year experience as a Customer Service Representative.. ADMINISTRATIVE ASSISTANT BPIMS Insurance Corporation (September 2018- June 2020) - Preparing Payment request for every expense incurred by branches; it includes officer approval and for submission to finance for processing.- Attending weekly meetings together with branch managers personally or through phone for their weekly accomplishment update. - Making Minutes of the meeting for every meeting I had attended. Also, preparing monthly accomplishment report, daily/weekly target update and time and table (TAT) report. - Coordinating with branches regarding their status on daily and monthly targets. CONTACT DETAILS Mobile: - Email:-LinkedIn: https://www.linkedin.com/in/anniemarichelle-bruto-39316a1b3/ Skype ID: live:.cid.5eec-f276 Address: 456 Purok 7 Brgy Sta.. Maria San Pablo City, Laguna 4000 CUSTOMER SERVICE REPRESENTATIVE (CALLS/EMAIL SUPPORT) The Results Companies- Alaskaland • Handling Credit Repair Account. • Answering calls from different clients regarding their concerns. • Ensures that the guidelines on our every calls was followed correctly. • Attended different trainings on how to answer calls in a correct way. AREAS OF EXPERTISE ACADEMIC PROFILE • Virtual Admin Assistant • Customer Service Support • SEO • Data Entry Specialist • Web Research • Social Media Management • Microsoft office, Spreadsheets, Google Docs and G-suite. LAGUNA STATE POLYTECHNIC UNIVERSITY Bachelor of Science in Business Administration major in Financial Management. • Secretary for LSPU Student Organization • Member of Junior Financial Executive Club STMO ROSARIO NATIONAL HIGH SCHOOL . Graduated Class of 2013 • Auditor, Student Council • Member, Science Club • Member, IT Club • Member, Environmental Club