Annie Duncan

ANNIE DUNCAN 10174 Twin Oaks Drive Covington, GA 30014 -- SUMMARY Over 5 years' experience working in both the public and private sectors. Diplomatic, personable, and adept at managing sensitive situations. Highly organized, self- motivated, and proficient with computers. Data Entry Multi-Tasking Microsoft Office Suite E Experience with POS terminals SKILLS Strong Verbal Communication Team Leader Data Analysis Self-motivated EXPERIENCE OWNERS ASSISTANT MAY 2016 - JULY 2018 GATEWAY CONSTRUCTION STOCKBRIDGE, GA ⇝Advancement from file clerk September 2017 ⇝Job assignment ⇝Ordering supplies ⇝Maintained payroll hours ⇝Issue checks ⇝Responded to customer requests via telephone and email ⇝Entered details such as payments, account information and call logs WAITRESS DECEMBER 2014 - MAY 2016 WAFFLE HOUSE COVINGTON, GA ⇝Displayed enthusiasm and knowledge about the restaurant's menu and products ⇝Routinely supported other areas of the restaurant as requested, including ⇝Answering telephones and completing financial transactions for other staff ⇝Affected quick resolutions to customer problems and brought in management when needed WAITRESS NOVEMBER 2013 - OCTOBER 2014 HOTLANTA WINGS CONYERS,GA ⇝Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register ⇝Developed and maintained positive working relationships with others to reach business goals ⇝Bussed, cleared, cleaned and set tables in a quiet and efficient manner ⇝Present menus to patrons and answer questions about menu items, making recommendations upon request in a 40+ seat restaurant ⇝Addressed diner complaints with kitchen staff and served replacement menu items DELI ASSOCIATE JUNE 2010 - NOVEMBER 2013 INGLES CONYERS,GA ⇝Advancement from Front End Cashier November 2011 ⇝Took special orders for event catering and party tray ⇝Keep work areas clean, neat and sanitized according to requirements ⇝Coordinated specialty food sections including olive bar salad bar and soup bar to increase deli profits by 11 percent ⇝Increased deli sales 16 percent by using suggestive selling techniques EDUCATION Eastside High School Covington, GA-