Annelie Baldonasa

ANNELIE BALDONASA VIRTUAL ASSISTANT Professional Experience Contact Philippines |- |-LinkedIn: https://w w w.linkedin.com/in/ann eli e baldonasa-18b114357 About me Aspiring Virtual Assistant with a background in admin task, customer support, and social media management. Skilled in Google Workspace, Microsoft Office, Trello, Canva and basic CRM tools. Quick learner, detail-oriented. and ready to support businesses remotely. Education Core Skills A dministrative Tasks & Scheduling Customer Support (Email/Phone/Chat) Data Entr y & File Management Communication & Time Management Google Workspace & Microsoft Office Copy writing Project Management Tools(Trello) Social Media Handling (Facebook, Instagram, TikTok, LinkedIn) Canva Design Education Bachelor of Science in Hotel and Restaurant Management St. Anthony’s College Bachelor of Science in Pharmacy University of San Agustin (Undergraduate) Customer Support | Al Safeer Supermarket, UAE • Attended to inquiries, complaints, and suggestions from customers. • Provided excellent service to ensure customer satisfaction. Administrative Clerk | FLA Western Union / PMPC, Philippines • Handled administrative and clerical duties such as data entry, filing, and document organization • Supported internal processes to ensure smooth daily operations. Bachelor of Science in Hotel and Restaurant Management St. Anthony’s College Training & Certifications • Virtual Assistants Fundamentals Tools & Platforms • Google Workspace (Docs, Sheets, Calendar} • Microsoft Office (Word, Excel, Outlook) • Zoom, Trello, Canva • Basic knowledge of CRMs like HubSpot • Social Media Platform (Facebook, Instagram, TikTok, LinkedIn) Visit my portfolio to view samples of my work