Anne Therese Ephraim

ANNE THERESE EPHRAIM PROFESSIONAL SUMMARY Principal-level applications/release engineer and functional owner for third-party patching & FMW install Principal-level applications/release engineer and functional owner for third-party patching & FMW installers at Oracle. Led a two-engineer redesign of the patch pipeline (Jenkins + OPatch + Shell/Python) that reduced false positives in security scans by 85%, [accelerated patch prep by 80%], and improved release reliability [across 6 Fusion Middleware products/4 releases]; drives SDLC execution (requirements → test/comm/support plans), vendor/open-source coordination, and production incident/RCA for stable, repeatable deployments in systems contexts. TECHNICAL SKILLS & COMPETENCIES Applications & Release Leadership​ SDLC Ownership · Release & Patch Management · Change & Incident Management · Requirements & Design Reviews · Test/Communication/Training/Support Plans · Cross-Functional Leadership · Vendor & Open-Source Coordination · Production Support & RCA · Documentation & Runbooks · Auditability/Compliance (CVE triage, Fortify) Technology & Tools​ Jenkins · OPatch · Git · Shell (Bash) · Python · Java · C/C++ · SQL · REST APIs · XML/JAR Packaging · Jira · Confluence · Unix/Linux · Windows Delivery & Stakeholder Management​ Project Planning & Execution · Risk & Dependency Management · Release/Deployment Planning · Cutover & Rollback Strategy · Stakeholder Communication (Security, Product, Infra) · Training & Knowledge Transfer · Support/SLA Alignment​ RELEVANT WORK EXPERIENCE Principal Technical Staff — Sustaining Engineering (Third-Party Patching) Jan 2022 – Present Oracle​​ ​ ​ ​ ​ ​ ​ ​ Redwood Shores, CA ●​ Owned third-party patching for Fusion Middleware [6 products] / [4-5 release trains/year], aligning security, product, and release to ship [on-time 80%] with audit-ready traceability. ●​ Redesigned the patch pipeline (Jenkins + OPatch + Shell/Python), authored ~70–80% of code; [cut patch lead time from 4 weeks to 1 week], [reduced false-positive CVE flags by 85%], [reduced change-failure rate by 75% across 5 releases], deployment frequency of 4 patches/week [on-time delivery +89%]. ●​ Standardized artifacts and documentation (Git queries, REST metadata, XML/JAR, OPatch packs) to create repeatable, verifiable patch bundles; reduced deployment errors by 25% and passed [QA] audit with zero findings. ●​ Handled the patch creation for Log4Shell zero-day security issue, created the patch for Fusion Middleware, and allowed deployment to customers in days [reduced from weeks]. ●​ Led production support/incident management (RCA, hardening); [reduced MTTR from 8 days to 2 days], [prevented recurring incident class preflight failure]. ●​ Coordinated vendor/open-source advisories (e.g., Google, Apache): triaged CVEs, managed EOL/backports, and executed [critical CVE] remediation within [48 hours], meeting [SLA] [across 6 impacted products]. ●​ Mapped releases to distributed endpoints: enabled rollback safety for customer environments, ensuring consistent outcomes across heterogeneous versions ​ Principal Technical Staff — Fusion Middleware Install (Install/Packaging) ​ Jan 2008 – Dec 2021​ Oracle​ ​ ​ ​ Redwood Shores, CA ●​ Owned installer flows for 12.x (incl. WebCenter, Oracle Data Integration) [across 5 platforms / 2 releases per year], balancing UX, reliability, and security to lift first-pass install success rate [by 5%] by implementing checks for prerequisites. ●​ Implemented validation & configuration guards (pre-install checks, dependency verification) [prevented ~10 high-severity install defects per release and reduced installation failure events by 5%]. ●​ Engineered standardized packaging templates & self-service scripts enabling product teams to assemble binaries for installation; [saved ~40 engineer-hours/quarter], and achieved adoption [by 3 teams]. ●​ Security POC for installers: ran Fortify, triaged CVEs in dependencies, and drove code fixes; [removed security vulnerabilities] and met audit [QA] with zero exceptions. ●​ Managed patchsets end-to-end (shiphome builds, monitoring, QA gates, sign-off); [improved on-time release rate by 3% and lowered build failure rate from 5% to 4%]. ●​ Handled customer escalations; documented incidents and remediation actions that reduced time-to-resolution [from 2hrs to 1.8hrs] and cut repeat incidents [by 1%]. Senior Technical Staff — Fusion Middleware Install (Patchsets & QA) ​ ​ Oracle ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Redwood Shores, CA​ ●​ Directed 10.1.3 / 11.1 patchsets [~20+ installs / 3 release lines], synchronizing dependencies and schedules [improved on-time delivery by 12%]. ●​ Institutionalized test strategy (formal test plans, traceability, defect triage, exit criteria) [raised pass rates by 18% and reduced escaped defects by 12%]. ●​ Introduced automated checks for install verification, [cutting cycle time by 11% and late-stage breakages by 10%]. ●​ Handled customer escalations; stabilized install paths [reduced provisioning failures by 2%] ●​ Partnered with product, security, docs, and release engineering to align requirements/design reviews, communication plans, and cutovers; [reduced change-failure rate by 25%] Senior Technical Staff — ORB, Security, Unix Base Porting (Early Roles) ​ ​ Oracle ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Redwood Shores, CA ●​ Coordinated bundle releases for 12 network products across 10 product lines, aligning fixes and schedules [improved on-time delivery by 23% and reduced integration defects by 12%]. ●​ Re-engineered the ORB build/release process, documented standards, and drove adoption [3 teams]; and reduced release breakages [by 25%]. ●​ Improved Oracle Wallet Manager usability (UI flows, error handling), enabling on-time release of the product suite Associate / Summer Associate ​ ​ ​ ​ ​ ​ ​ Booz Allen Hamilton ​ ​ ​ ​ ​ ​ ​ ​ New York, CA ●​ Built supply-chain/pricing models and market-sizing analyses; produced functional specs for a portal prototype and partnered with cross-functional stakeholders to define requirements and delivery plans. Co-founder​ ​ ​ ​ ​ ​ ​ ​ ​ ​ EzyDVD (Startup) ​ ​ ​ ​ ​ ​ ​ ​ ​ Antioch, CA ●​ Developed and marketed an automated video capture/DVD creation system; owned UI and go-to-market collateral. QA Tester ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ Electronic Art​​ ​ ​ ​ ​ ​ ​ ​ Redwood City, CA ●​ Tested RPG/simulation/action titles; wrote precise repro steps and partnered with dev to close defects, reducing reopen rate EDUCATION & CERTIFICATIONS MIT Sloan School of Management, MBA, Strategic Management & Consulting Massachusetts Institute of Technology (MIT), SB & SM, Electrical Engineering and Computer Science