Anne Thairu

I am a dedicated and results driven professional with proven experience across customer and technical support, B2B sales, and office administration. Skilled in handling high volume client interactions via live chat, email, and CRM platforms including Zoho, Freshdesk, HubSpot, and Zendesk, I consistently maintain a 98%+ customer satisfaction rating. My background includes supporting financial and digital service platforms, streamlining administrative operations, and boosting client retention through efficient service and follow up. I bring strong communication, time management, and skills, along with a proactive approach to learning and adapting in fast paced, performance driven environments. Whether working independently or in a team, I am committed to delivering excellence and driving customer success.