Hi! I am Anne Rosemarie Aton. I've been working for 8 years collectively. 6 years in an office setting and 2 years as a remote employee. I have well-developed written and oral communication skills that can be very useful in carrying out the duties of a position enough for my qualifications. On top of these competencies, I adhere to a work ethic and can effectively interact with people across all levels of the organizational structure.
I have mainly work in the BPO/Contact Center industry for the past years in different roles:
Professional Experiences:
•Operations Manager/Project Coordinator for various campaigns, mainly for real estate and customer service.
•Assistant Manager for a US wireless telco provider
•Supervisor for US wireless telco that supports billing, account care, device promotions and troubleshooting.
•Marketing Associate for US community/real estate market.
•Product Trainer for new hire classes for Verizon Fios
•Team lead for new hire classes
•ISP support for DSL and fiber optic connections
•Tier 3 escalation/support group that specializes in audio/video equipment set up and trouble shooting
•Technical Professional for Verizon FiOS, USA (Triple Play Service)
•Technical Representative for CenturyLink, USA ( DSL service)