Anne McDonald

Anne McDonald’s Resume 7 Jamieson Street Suite: 305, Dartmouth, Nova Scotia, B3A 4L2 Home: - Cell: - Toronto Line: - Alberta Line: - Dartmouth Line: (902) - E-mail: - HIGHLIGHTS OF QUALIFICATIONS QuickBooks Online Essential Course Completed - 2019 Accounting & Bookkeeping Course Completed – 2019 Managerial Accounting Course Completed – 2019 Disbursement Management Courses Completed - 2019 Ultimate Secretary Course Completed - 2019 Business Writing – Course Completed – 2019 Team Leadership – Course Completed - 2019 Public Speaking – Course Completed - 2019 Body Language for Business Professionals – 2019 Introduction to Sales - Course Completed - 2019 Microsoft – Excel, Word, Power Point & Outlook - 2019 Finance for Operations Directors - 2019 Finance for Project Managers - 2019 Finance for Operations Managers - 2019 Finance for Non-Financial Professionals - 2019 Other Qualifications • Excellent communications, interpersonal and human relation skills • Exceptional skills in problems identification and resolution • Ability to constantly maintain high level of customer satisfaction • Provide support services in the execution of marketing plans and assist the sales staff. • Administration Credit/Collections, bookkeeping • Information management - receive, store, retrieve and disseminate information • Through, results oriented, reliable, sense of commitment. EMPLOYMENT Self Employed - Virtual Assistant - October 31, 2016 to Present I help a variety of companies with – Virtual Reception, Data Base Updates, Assisting with banking updates, Assisting with Banking Prep, Creation of invoices, checking email and responding to Customer Inquiries, Updating Virtual Calendars, Composing Documents, Proof Reading Documents, Conducting research on behalf of clients. Attaining information for clients products and services. Source Security & Investigations - June 26 2016 - September 6, 2016 Security Officer - Access Control and checked to ensure that all persons on site had proper identification. Ensured that all rules for safety were followed in accordance with client’s specifications. Focus Cleaning - January 18, 2016 - April 7, 2016 - Remote/Telemarketer – Soliciting Prospective customers for the services of cleaning. Developing leads for Sales Staff and keeping management aware of clients needs. GDI Integrated Facility - October 2015 - January 2016 - Cleaner - Responsible for Cleaning, Dusting, Mopping, and sanitizing various Commercial sites. Anson Care Givers - November 2014 - October 2015 - Personal Support Worker - Providing personal care for the elderly and the disabled. Worked in various locations - Hospitals, Group homes, and special care homes in the Halifax and Dartmouth area. Shadow Security - October 27, 2014 - November 2014 Night Watchman – overseeing construction sites – Theft prevention and physical deterrent. Reporting any unusual events or situations to the immediate supervisor or Foreman.  Kindred Home Care Moncton, New Brunswick October 2013 - October 12, 2014 Providing in home care for Seniors and persons with various disabilities. Callstar Limited April 15, 2013 - September 2013  Moncton, New Brunsweick Telemarketer - Casual Part-Time - Lead Generation for Sales Staff for Major Car Dealerships throughout Canada.  Guardsmark Security December 1, 2012 - January 29, 2013  Toronto, Ontario Temporary Fill in Contract - For major client for Bedford Area. Access control, Public Relations, Fire prevention, Environmental check for heating, cooling, Work in co-operation with Facilities managers. Permanent Security Officer  Commissionaires of Nova Scotia April 2012 - August 16, 2012 Working a variety of positions - access control, cashier, recording and reporting any unusual activity to HRP or RCMP. Permanent Security Officer Independent Security Services December 2010 – February 2012 Working in a retail environment to prevent theft and disturbances. Permanent Security Officer  Source Security & Investigations Inc July 11, 2009 – December 2010  Special events security, crowd control, event set up, and public relations. Worked in co-operation with client in all aspects of security issues  Permanent Security Officer Securitas Canada November 2008 – May 25, 2009 Access control for various sites, working in co-operation with visitors, clients, and contractors.  QUALIFICATIONS/EDUCATION Finance for Operations Directors – November 10 2019 Finance for Operations Managers – November 7 2019 Finance for Non-Financial Professionals – November 4 2019 Microsoft Outlook 2019 - October 31 2019 Microsoft Power Point 2019 - October 25 2019 Microsoft Word Basic Skills Refresher - October 12 2019 Microsoft Excel Basic Skills Refresher - October 3 2019 Serve Right Responsible Beverage Service Program – September 27 2019 Service Excellence in the Global Village – September 26 2019 Health & Safety Certificate – September 25 2019 WHMIS Certificate - September 22 2019 Bartending Course Completed - September 22 2019 Food Handler Course - September 16 2019 Personal Support Worker – Kindred Home Care - July 13, 2014 Standard First Aid & CPR/AED Level C Canadian Red Cross – March 19 2020 PAL - Non – Restricted/Restricted - York Region Fire Arms Academy - 2008 G Driver's License Issued: - May 2006 Private Investigator's Course Education Direct - September 2005 Forensic Science American Institute of Applied Science - April 2005 Law Enforcement (Police Sciences) Education Direct - April 2005 Marketing & Administration Humber College - 1993 Marketing Management Diploma Seneca College - 1992 High School Diploma Georges Vanier Secondary School - 1988 References Supplied Upon Request