Anne Makau

I am an enthusiastic and dedicated customer service specialist with over 15 years of experience in helping clients resolve complex issues. Currently, I serve as a Senior Customer Success Specialist at Achieve Test Prep, where I guide new customers through our program, helping them achieve their goal of entering nursing school. My career spans multiple industries, including software and telecommunications, and I have collaborated with cross-functional teams like Sales, Engineering, and Technical Support to ensure customer satisfaction.

I'm passionate about delivering exceptional customer experiences and believe that excellent customer service benefits both the client and the company. My goal is to always provide clear, effective, and empathetic support, ensuring our customers can make the most of our products and services.