Anne Kabura Waweru

Anne Kabura Waweru

$4/hr
Exec & Ops Support | Customer Experience, Workflow & Calendar Mgmt | Remote Team Partner
Reply rate:
100.0%
Availability:
Full-time (40 hrs/wk)
Location:
Nairobi, Nairobi, Kenya
Experience:
7 years
About

Ever feel overwhelmed by endless emails, bookings, and administrative tasks while trying to focus on growing your business? I specialize in helping founders and teams clear that chaos so they can concentrate on what matters most—scaling and achieving results.

With over seven years of experience, I’ve supported executives across diverse sectors including healthcare, digital media, retail, consulting, and tech. My work has improved response times by 40%, increased customer satisfaction by 22%, and supported programs involving over 500 participants. I bring a combination of operational efficiency, proactive problem-solving, and clear communication that ensures executives and teams can function smoothly without getting bogged down by day-to-day operational demands.

What I do best:

Workflow Coordination & Operational Support: Managing schedules, tasks, and priorities to keep operations running efficiently.

Client Communication: Handling emails, chats, and phone correspondence professionally and promptly.

Scheduling & Record Management: Ensuring meetings, bookings, and records are accurate, up-to-date, and accessible.

Proactive Anticipation: Identifying potential issues before they arise to prevent disruptions.

I am proficient with a wide range of tools and platforms including Google Workspace, Slack, Calendly, CRM systems, Canva, and Notion, allowing me to adapt quickly to different workflows and team structures.

I thrive in fully remote environments, partnering with leaders who value reliable, detail-oriented support behind the scenes. My goal is to make your operations seamless, freeing you to focus on growth, innovation, and strategic initiatives.

📩 If you’re looking for a proactive Virtual Assistant or Customer Support Specialist who can anticipate needs, streamline operations, and enhance client satisfaction, let’s connect. I’m ready to help your business run smoother and achieve more.

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