--Nairobi, Kenya
LinkedIn Profile - Anne Chege
Anne Chege
Operations Management & Administration Expert
Career Profile
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Executive Assistant with 5+ years of experience in operations and administration in fast-paced, growth-oriented
organisations.
Has a proven track record of providing clear communication, strategic oversight, and enhancing operational excellence for
senior managers, teams and stakeholders.
Excellent organiser, communicator and multitasker connecting and supporting multiple projects of varying complexities.
Skilled in People Operations, fostering employee engagement, and enhancing team collaboration.
Skills and Competencies
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Executive Leadership and Decision
Support
Business Travel Management
Stakeholder Relationship
Management
Budgets and Expenses Monitoring
Crossfunctional Team
Collaboration
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Strategic Organisation and
Execution
Executive Schedule Management
Project Management
Supplier Management
Event Organisation
Meeting Management
Research
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Business Operations Support
Team Management
Executive Communication
Logistics
Reporting
People Operations management
IT Proficiency: MS Office Suite,
Google Workspace, Calendly,
Booking and Flight Apps
Work Experience
Executive Assistant
Nendo
December 2023 - June 2024
Role: Executive Leadership and Decision Support; Strategic Organisation and Execution; Project Management; Business Operations
Support; Business Travel Management; Executive Communication; Executive Schedule Management; Crossfunctional Team
Collaboration; Meeting Management; Events Organisation; Research; Reporting; Grant Management; Article Writing.
Achievements:
● Enhancing executive communications by efficiently managing email correspondence, fielding phone calls and scheduling
appointments using modern tools and systems like Calendly and Google Calendar.
● Supporting senior managers in decision-making by dedicating up to 6 hours weekly to research, preparing quality
PowerPoint presentations and editing documents for internal meetings and external conferences.
● Planning and coordinating a grant project workshop for 25 participants that yielded a report based on the research and a
launch event during its release.
● Proactively enhancing operational support in 2 special projects of varying complexity.
● Coordinating two events monthly for 12 staff members, promoting team-building activities and boosting morale at the
workplace.
● Eliminating difficulties in generating data internally by simplifying the client onboarding process using a project
management tool to track time used against cost.
● Collaborating with senior management to initiate a new project and streamline processes like charge-out.
● Organising travel arrangements to Germany using platforms like Booking.com for hotel accommodations and Skyscanner for
flights.
● Writing and proofreading weekly articles on various topics.
Operations Administrator
Lehem Interiors
November 2022 - December 2023
Role: Project Management; Business Operations and Administration; Supplier Management; Budgets; Executive Leadership Support;
Strategy Development; Cross Functional Team Collaboration; HR Support, People Operations Management.
Achievements:
● Co-developed 2 annual strategic plans leading to reduced debt and improved profit and productivity. Key accomplishments
included securing business contracts and ensuring supplier and subcontractor payments were up-to-date which reduced
annual debt by 7% and increased annual revenue by 10%.
● Formulated 3 marketing strategies to transform public perception of the company and boost visibility and worked with two
team members to promote the company through visual media and outdoor advertising, raising inquiries from 1-2 monthly
to 7-8 monthly.
● Managed budgets, supported the CEO in executing HR functions resulting in nil turnovers, and coordinated office
operations to enhance the efficiency and well-being of the staff.
● Introduced a project management tool to enhance client satisfaction, shortening timelines by 15% through managing
project schedules and efficient task allocation for optimal team productivity.
● Evaluated internal operational practices and recommended 4 solutions that were implemented to enhance output.
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Encouraged and promoted ideas aligned with business needs and benefits from 5 team leads reporting to me.
Developed and implemented People Operations strategies to improve employee engagement and retention, including
organizing team-building activities, providing professional development opportunities, and enhancing internal
communication channels.
Executive Assistant
Lehem Interiors
January 2021 - November 2022
Role: Logistics; Expense Monitoring; Project Management Support; HR Support; Cross Functional Team Collaboration.
Achievements:
● Managed day-to-day office logistics and ensured workflow efficiency including project follow-ups and processing expenses
worth KES 7 million for projects and KES 4.5 million for operations.
● Organised and facilitated 3 major staff functions annually with budgets of up to KES 1 million and other minor staff events
twice every quarter with budgets of up to KES 75,000 to foster a productive office environment.
● Collaborated with the HR Department to streamline HR onboarding processes by introducing a comprehensive induction
template, enhancing new employee integration and efficiency.
● Assisted the Operations Manager in project management, calendar, email correspondence and travel coordination,
optimising executive productivity and time management for key activities.
School Administrator
Jabali Hekima Kindergarten
January 2019 - April 2020
Role: Administration and Communications; Stakeholder Relationship Management; Cross Functional Team Collaboration; Meeting
Management.
Achievements:
● Introduced a procurement system to track items and ensure restocks were done in time to fulfil the school's needs.
● Communicated promptly with parents on fee payments, ensuring a 20% growth in student enrollment.
● Enhanced departmental collaboration by implementing effective communication strategies among stakeholders, including
the Board of Directors, parents, and staff.
● Organised and facilitated quarterly meetings and training sessions to familiarise parents with the Curriculum-Based
Curriculum (CBC), gathering feedback and recommending strategies for continuous improvement.
● Managed administrative responsibilities for 60 students, ensuring the school's welfare by maintaining incident reports,
student files, and financial and employee records.
Administrative Intern
Partnership in East Africa for Community
May 2018 - December 2018
Empowerment (PEACE)
Role: Event Organisation; Reporting; Cross-cultural Collaboration.
Achievements:
● Orchestrated and facilitated peace-building training sessions to foster harmony and conflict resolution, attracting
community leaders in refugee camps, over 100 South Sudanese people and other individuals from diverse ethnic
backgrounds.
● Authored a compelling 'Case Study of Innovative Ways to Empower African Women,' spotlighting inspirational African
women empowering others across the continent. It was distributed to over 200 attendees, amplifying awareness and
advocacy for female empowerment initiatives.
● Assisted PEACE Uganda with coordinating teams.
Volunteer Work
Volunteer
Charitos Transformation Africa
September 2017 - Present
Lamu, Kenya
Role: Strategic Organisation and Execution; Event Organisation.
Achievements:
● Collaborated with a team of 10 counsellors in Lamu to orchestrate counselling sessions for multiple families and individuals
impacted by terrorist attacks, providing essential support and assistance in challenging times.
● Spearheaded the organisation and facilitation of 2 annual training sessions for 40 - 50 recipients and youth leaders,
equipping them with leadership skills to positively impact and lead within the community.
Education
BA in Psychology and Conflict and Peace
Studies
University of Nairobi - Nairobi, Kenya
2014 - 2017
Professional Certificate
Certificate in Virtual Assistant Training
ALX Institute - Nairobi, Kenya
References
Upon Request
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